Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Phani Kumar BVN

GM Sales & Business Development
Hyderabad

Summary

Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

29
29
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

General Manager, Sales & Business Development

Manipal Healthmap
12.2020 - Current

Business Development and Sales

  • Evaluate market environment, estimate Demand and competitive analysis. Increased annual revenue of Manipal TRUtest from Rs. 40+Cr in 2021-22 to 60+ Cr in 2023-24
  • Responsible for Budget preparation. Financial responsibility for budgeting, sales analysis, forecasting and profitability, Develop and manage yearly/quarterly budget for all areas of responsibility
  • Prepare monthly sales plan & estimate the inventory requirement at C & F level
  • Review sales & provide rolling analysis every month
  • Management of top line sales and gross margins in their region
  • Responsible for directing all of activities in Marketing, Sales for Business pan-India
  • Development of sales, sales channels, Sales promotional items and activities and sales support
  • Identifying and network with key / large customers (with volume Business) and build relationship, thereby promoting business
  • Responsible for total Business in region for new and existing customers

Execution of Marketing Plan

  • Responsible for Business Analysis and planning for new product launches
  • Execution of sales promotion plan through sales force in each territory and supervising same
  • Development and Implementation of Regional Specific Strategies
  • Make proper record of all sales promotion activities and their expenses along with sales generated from promotions (feedback on efficacy of various campaigns)
  • Responsible for driving Regional Marketing activities (CME, Conference participation)

People Management

  • Ensure Monthly Review of Sales and Collection Performance and provide timely feedback, Coaching vis a vis Targets and initiate corrective actions , guidance and support to team members in case of deviations
  • Reporting Authority and Team Leader for entire Regional Sales Team
  • Monitor all expenses at Regional Level pertaining to sales team
  • Act as bridge between Management Expectations and field force needs. Address all complaints / suggestions received from distributor’s /dealers/ customers or any other government or non-government agencies
  • To have collaborative mindset.

Others

  • Monitor all compliances relating to product Placement, IPC compliance, documentation, reporting in clarify, and manage critical customer issues
  • Conducting Regional Team Meetings every quarter
  • Responsible for recruitment of sales Team
  • Management of Regional expenses-travel, marketing within allocated budgets

Consultant Operations Head- Covid

MEDCIS Pathlabs India Pvt Ltd
06.2020 - 12.2020
  • Instrumental in launching COVID processing at MEDCIS by coordinating with State Health Authorities and ICMR.
  • Understood necessities of administrative work and obtained necessary permissions for starting COVID operations within least possible timeframe.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Proved successful working within tight deadlines and fast-paced atmosphere in COVID Department.
  • Led project involving in improvement of COVID web-interface in MEDCIS LIMS and analyzed data to identify opportunities for improvement.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Reduced TAT by half to 3-4 hours by introducing GLP within COVID department and proved that MEDCIS is go-to-place for COVID Testing.
  • Led projects and analyzed data to identify opportunities for improvement
  • Received and processed stock into inventory management system which made MEDCIS stand out among COVID processing labs in Hyderabad.
  • Developed team communications and information for meetings
  • Developed and maintained courteous and effective working relationships
  • Offered friendly and efficient service to customers.
  • Handled challenging situations with ease which also involved shifting of COVID Lab with in short span of 3 days to remote location, which is 3km away from Lab.
  • Drove operational improvements like auto uploading of results, which resulted in savings and improved profit margins to company.
  • Devised and implemented processes and procedures to streamline operations
  • Conducted regular reviews of operations and identified areas for improvement

Manager Flight Operations

Honeywell Technology Solutions Lab
05.2015 - 11.2020
  • Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations. Used to continuously coordinate with at least 150 customers spread across Americas and European union
  • Conducted departure and arrival briefings to Customers
  • Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
  • Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
  • Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Conducted research, gathered information from multiple sources and presented results.
  • Actively listened to customers, handled concerns quickly and escalated major issues to next level.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked with customers to understand needs and provide excellent service.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Developed and maintained courteous and effective working relationships.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
  • Defined clear targets and objectives and communicated to other team members
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions

Air Traffic Controller

Indian Air Force
07.1995 - 05.2015
  • Communicated instructions to pilots through clear delivery and enunciation.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Utilized communications systems to direct movement of pilots and ground personnel.
  • Delivered weather updates to pilots to determine if necessary to divert aircraft to different airports.
  • Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
  • Notified airport response personnel to be ready when emergency situations presented.
  • Developed team communications and information for meetings.

Education

MBA - Human Resources Development

Sikkim Manipal University
Sikkim
03.2012 - 03.2014

Bachelor of Arts - Public Administration

Ambedkar University
Hyderabad, TG
01.2011 - 01.2013

Associate of Arts - Air Traffic Control

Indira Gandhi National Open University
Delhi
03.2011 - 06.2013

Diploma - Air Operations Management

IGNOU
Delhi, DL
01.2012 - 06.2012

Certificate - Security Management of Strategic Installations

IGNOU
Delhi, DL
12.2011 - 02.2012

Skills

  • Business Development

  • Marketing

  • Sales

  • Interpersonal Skills

  • Coaching and mentoring skills

  • Commercial awareness

  • Organisational and delegation skills

  • Decision-making and problem-solving skills

  • Data Analysis

  • Relationship building

  • Sales expertise

  • IT Skills

  • Customer Retention

  • Total Quality Management

  • Special Promotions Planning

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Exceeded quarterly objectives by as much as 20% on a regular basis.
  • Marketing - Implemented marketing strategies which resulted in 40% growth of customer base.
  • Increased yearly revenue by more than 90% in 2021.

Certification

Suplly Chain Management

Timeline

ISO15189:2012

03-2021

General Manager, Sales & Business Development

Manipal Healthmap
12.2020 - Current

Consultant Operations Head- Covid

MEDCIS Pathlabs India Pvt Ltd
06.2020 - 12.2020

Six sigma green belt design

03-2016

Manager Flight Operations

Honeywell Technology Solutions Lab
05.2015 - 11.2020

Suplly Chain Management

02-2015

MBA - Human Resources Development

Sikkim Manipal University
03.2012 - 03.2014

Diploma - Air Operations Management

IGNOU
01.2012 - 06.2012

Certificate - Security Management of Strategic Installations

IGNOU
12.2011 - 02.2012

Associate of Arts - Air Traffic Control

Indira Gandhi National Open University
03.2011 - 06.2013

Bachelor of Arts - Public Administration

Ambedkar University
01.2011 - 01.2013

Air Traffic Controller

Indian Air Force
07.1995 - 05.2015
Phani Kumar BVNGM Sales & Business Development