Payroll & Onboarding manager with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
7
7
years of professional experience
Work History
Assistant Account Manager
Oasis Umbrella Ltd
06.2022 - Current
Currently, Payroll and account manager for Oasis umbrella which works on IR35 module, which is usually for Contractors who work in UK.
End to end module.
Processing the payroll with daily rates and number of hours or days worked.
Providing contractors with details about their net pay with and without pensions.
Supporting UK IT contractors on tax planning.
Advising team on tax code changes for any contractor and updating the same on portal.
Checking Deductions, taxes, pension, Statutory maternity pay , Sick pay - Auditing the calculations and files sent by payroll processing team, creating the payroll register and releasing the pay slips to contractors accordingly.
Onboarding contractors - Knowledge sharing to new joiners on payroll and IR35 module
Checking right to work for the said contractors, Auditing files sent by contractors like passport, P45, P46.
Contacting agency for the assignment schedule for newly Onboarded contractors.
Offboarding the contractors, issuing P45 for those who were not paid as per the Employee status check procedures.
Creating SOP for the process
Arranging call with payroll team to ask about the issues or delays in the process and address them to client and get the process smooth.
Streamlined account management processes for improved efficiency and productivity.
Ensured compliance with company policies and procedures while managing sensitive financial data for multiple accounts.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
ERC Senior Associate. (HR Assistant
AMAZON INDIA DEVELOPMENT CENTE
02.2021 - 05.2022
I have worked as Employee Resource Center (ERC) , Senior Associate in Amazon India Development Center
ERC team - dedicated to provide variety of HR services to North American Employees
Be the voice of ERC, as first point of contact for Employees, Managers and HR community.
Personalized resolution of queries through effective usage of systems, tools &resources
Receive & log all queries received through phone & email in Panorama / Trouble Ticketing tool.
Responding to inquiries regarding policies and programs including benefits attendance, payroll deductions, Leave of absence and Garnishments.
Responsible to work on Ticketing to resolve queries received from the employee and resolve the same as per SLA.
Adhere to defined processes and ensure delivery in accordance with set quality standards.
Thorough knowledge of policies & processes for multiple Customers group.
Take ownership for query resolution and individual metrics
I have worked as ERC Mentor and was Assigned a Project to Mentor 5 New from November 2021 to May 2022.
Internship
IBDI FEDERAL LIFE INSURANCE
05.2019 - 06.2019
Learnt about the Basic fundamentals of Insurance industry with various modules like IC 38
Prospecting, Financial Horoscope and Business Insurance
Approached the prospects and explained them various policies
As a part of the internship I was able to sell 2 policies by using brand image of IDBI Federal Life.
Interacted with customers by phone, email, or in-person to provide information.
Business Development Executive
GO2 Limitless
03.2017 - 04.2018
Oversee the sales process to attract new clients
Work with senior team members to identify and manage risks
Maintain fruitful relationships with clients and address their needs effectively.
Research and identify new market opportunities
Prepare and deliver pitches to potential investors
Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
Evaluated the performance of business development initiatives, making data-driven adjustments to optimize results and achieve sales targets.
Managed over 50 customer calls per day.
Increased sales by 10%.
Education
MBA - PGDM - General
Institute of Public Enterprise
Hyderabad, India
05.2020
B.E ( Bachelor of Engineering) - Automobile Engineering
MVSR Engineering College
Hyderabad, India
12.2016
Board of Intermediate Education - XII
Sri Chaitanya Junior College
Hyderabad, India
05.2012
Board of Secondary Education - X
Sri Krishnaveni Talent School
Hyderabad, India
05.2010
Skills
Microsoft Excel
Accounts Payable
Accounts Receivable
Cash Flow Management
Payroll Administration
Invoice Processing
Interpersonal Skills
Opening and closing procedures
Positive minded, Responsible, Result Oriented and have the capacity to quickly learn and implement new methods and systems
Excellent at problem solving and analytical skills
Ability to work in team and lead if needed
Having positive attitude towards Work
Accomplishments
Received Employee of the Month award for May 2023 from Oasis Umbrella Ltd.
Received Rookie of the Year for 2022-2023 award from Oasis Umbrella Ltd.
Promoted as ERC Mentor and was assigned a Project to Mentor 5 New Hires within 9 months at Amazon from November 2021 to December 2021.
Participated and headed as coordinator of cultural club in college during the year 2015.
I was a member in NGO called Hyderabad Youth Association.
Timeline
Assistant Account Manager
Oasis Umbrella Ltd
06.2022 - Current
ERC Senior Associate. (HR Assistant
AMAZON INDIA DEVELOPMENT CENTE
02.2021 - 05.2022
Internship
IBDI FEDERAL LIFE INSURANCE
05.2019 - 06.2019
Business Development Executive
GO2 Limitless
03.2017 - 04.2018
MBA - PGDM - General
Institute of Public Enterprise
B.E ( Bachelor of Engineering) - Automobile Engineering
MVSR Engineering College
Board of Intermediate Education - XII
Sri Chaitanya Junior College
Board of Secondary Education - X
Sri Krishnaveni Talent School
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