Summary
Overview
Work History
Education
Skills
Software
Languages
Personal Information
Disclaimer
Timeline
Generic

PATHURI AJAY KUMAR

Hyderabad

Summary

To be associated with a progressive organization that provides an opportunity to apply my knowledge and skills.

Overview

5
5
years of professional experience

Work History

SERVICE DELIVER OFFICER AUTHORIZER (DEPUTY MANAGER)

KOTAK MAHINDRA Bank Ltd
01.2021 - Current
  • To take care front office which includes handling Customer queries, account opening\ closure, processing transfer chesses, DD's, RTGS, NEFT, opening and closing new TD's and RD's, issuance of account statements and so on with Authorization powers
  • Reviewed and monitored clients' accounts for potential matches to designated sanctioned targets and prohibited person's lists
  • Handling AML and Central Transactions Monitoring Accounts
  • Monitoring the Suspicious transactions Accounts and raise STR if not satisfactory with the Profile of the client
  • Daily monitoring of office accounts
  • Cross sell of various Third-party products
  • Ensure to onboard the customer within the time lines
  • Ensuring high responsiveness to customer's problems
  • All internal and external audit findings to be satisfactory (RBI, internal and any other audit).
  • Custodian of Cash vault, Cash Acceptance machine, (operate cash balancing register)

Service Officer: Assistant Manager

KOTAK MAHINDRA Bank Ltd
  • Handling of Lockers for the branch and high value transactions
  • Daily monitoring of office accounts
  • Using finacle to process the customer transactions and issuance of DD's
  • Executing of funds transfer/ FD closure/ Account Closure
  • Ensure error free transactions of receipts and payments
  • Ensuring highest level of customer service
  • Resolving ATM disputes
  • Having very good knowledge in Banking Domain (Finacle Core Banking Solution and CRM).

Risk Analyst (TEAM LEADER)

ICICI Bank Ltd
02.2019 - 01.2021
  • Monitoring the transaction criteria, maintaining the database of customers and supporting the process with reports as per required standard and coordinating with the team as per process requirement
  • Identify the fraud transactions and prepare the base sheet (FPR) and discuss the trending fraud with Team Manager to implement Rules on that Merchant
  • Provide early warning to prevent Fraud
  • Submitting Weekly, Monthly& Annual Reports (MIS)
  • Coordinating with the processing team and clarifying the Issues
  • Guiding and conducting training to the new joiners on process related
  • Supporting the Team Manager as per internal requirements.

Education

MBA -

Vijaya School of Business Management

B. Com -

Vaagdevi Degree College

Intermediate -

Sri Harsha junior College

S S C -

S V A Vidyalayam
01.2011

Skills

    Well versed with Finacle, FCRM, CRM, PCMS(travel card) (banking applications used in ICICI bank ltd and Kotak Mahindra Bank Ltd)

  • Operating System : Windows
  • Packages : Ms-Office, Libre Office
  • Strong problem-solving ability and good communication skills
  • Hardworking, Patience, Responsive and Dedicative

Software

Finacle

Languages

English, Telugu and Hindi

Personal Information

  • Father's Name: Pathuri Bala Rama Krishna Prasad
  • Date of Birth: 08/17/95
  • Gender: Male
  • Marital Status: Single

Disclaimer

I hereby declare that the entire particular given here is true to the best of my knowledge and belief.


Place: 

Date:                                                          (PATHURI AJAY KUMAR)

Timeline

SERVICE DELIVER OFFICER AUTHORIZER (DEPUTY MANAGER)

KOTAK MAHINDRA Bank Ltd
01.2021 - Current

Risk Analyst (TEAM LEADER)

ICICI Bank Ltd
02.2019 - 01.2021

Service Officer: Assistant Manager

KOTAK MAHINDRA Bank Ltd

MBA -

Vijaya School of Business Management

B. Com -

Vaagdevi Degree College

Intermediate -

Sri Harsha junior College

S S C -

S V A Vidyalayam

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PATHURI AJAY KUMAR