Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Personal Information
Timeline
Generic

PASULA GANESH

-
HYDERABAD

Summary

IT Recruiter with extensive experience at TEK GALAXY SOLUTIONS, excelling in full-cycle recruitment and vendor relations. Proven ability in troubleshooting and network support, ensuring prompt delivery of top talent. Skilled in Windows Server installations and fostering strong partnerships, driving successful placements in competitive markets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

System Admin

TEK GALAXY SOLUTIONS
HYDERABAD
04.2023 - Current
  • Establish and maintain a good relationship with the employees and vendors
  • Network management , firewall , switches , Routers
  • Office 365
  • Implementing , managing and supporting IT
  • Documentation sops and vender management , project communication
  • Oversee the installation or upgrading of systems and Resolution of technical issues
  • Resolving all network and system-related concerns.
  • Software installations
  • Outlook configuration.
  • Printer installations
  • It remote support
  • Implementation and assessment of the Management Suite, resolving technical issues, and handling data networks.
  • Installation, assessment, and testing of desktop software applications.
  • Resolution of technical issues.
  • Establishment of workstations, assessment for connectivity, and its proper functioning.
  • Diagnosis and resolution of software and hardware issues.
  • Installation of connections, computer networks, and cabling for clients.
  • Troubleshooting system failures, identifying the bottlenecks, and improving network efficiency.
  • Configuration and testing of software, maintenance of hardware, and peripheral devices.
  • Evaluation of network performance and identification of improvement methods.
  • Scheduling upgrades and maintaining them without interference.
  • Offering technical expertise to co-workers and creating a comprehensive instruction manual.
  • Help manage the human side It changes ( training , communication )
  • Maintain the Database of the profiles screened and submitted.
  • Working closely with the Vendors till the Purchase Order is signed and maintaining relationship with the Vendors.
  • Ensure prompt delivery of the consultants
  • Managed time efficiently in order to complete all tasks within deadlines.

Desktop Engineer

Acs Technologies
HYDERABAD
06.2022 - 02.2023
  • E Boarding maintenance
  • Kiosk Maintenance
  • Resolved printer issues promptly.
  • Provided remote IT support.
  • Providing technical support: Troubleshoot, diagnose, and resolve technical issues. If the technical support engineer cannot resolve the issue, the next step is to report it, and pass it along to the appropriate individual or department.
  • Monitoring and maintaining computer networks: Perform regular and routine maintenance of an organization's computer networks to ensure that the networks are operating properly. Technical support engineers use various monitoring tools to detect, identify, and report issues before they cause problems.
  • Installing computer programs and performing system updates: Assist users in installing programs. Perform system updates and test systems to evaluate performance. Tech support engineers suggest and identify steps to improve system performance.
  • Repairing and resolving technical issues: Document the issue and interaction when a hardware or software problem is identified. As a technical support engineer, you work to resolve reported problems as the final step in the troubleshooting process.
  • Reduced helpdesk support tickets by proactively addressing common user issues through regular maintenance.
  • Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.

Web Content Admin

Mordorintelligene
HYDERABAD
07.2021 - 04.2022
  • Managed web content through data auditing provided by the research team. sending data to the client
  • Manage landing pages and Product pages , blogs and multimedia content
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.

Desktop Support Engineer

Karvy Forde Search Limited
HYDERABAD
09.2019 - 06.2021
  • Resolving all Network and System related concerns
  • Software installations
  • Outlook configuration.
  • Printer installations
  • It remote support
  • Implementation and assessment of Management Suite, resolving technical issues and handling data networks.
  • Installation, assessment, and testing of desktop software applications
  • Resolution of technical issues.
  • Establishment of workstations, assessment for connectivity and its proper functioning.
  • Diagnose and resolution of software and hardware issues.
  • Installation of connections, computer networks, and cabling for clients.
  • Troubleshooting system failures, identifying the bottlenecks and improving network efficiency.
  • Configuration and test of software, maintenance of hardware and peripheral devices.
  • Evaluation of network performance and identification of improvement methods.
  • Scheduling upgrades and maintaining them without interference.
  • Offering technical expertise to co-workers and creating a comprehensive instruction manual.
  • Optimized PC performance through regular updates, patches, and system upgrades.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.

Education

MNA + CLOUD -

Jetking
Hyderabad, TG
08.2019

BSC -

Pacific Institute of Engineering And Management
New Delhi
06.2016

Intermediate - MPC

Narayana Junior College
Hyderabad, TG
03.2013

SSC -

Pragathi High School Valigonda
Nalgonda, TG
03.2010

Skills

Windows Server 2012

Software installation

Device drivers installation

Networking

Switching

Routing

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Certification

Microsoft network administrator

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Personal Information

  • Father's Name: PASULA NARSIMHA
  • Date of Birth: 10/08/96
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

System Admin

TEK GALAXY SOLUTIONS
04.2023 - Current

Desktop Engineer

Acs Technologies
06.2022 - 02.2023

Web Content Admin

Mordorintelligene
07.2021 - 04.2022

Desktop Support Engineer

Karvy Forde Search Limited
09.2019 - 06.2021

MNA + CLOUD -

Jetking

BSC -

Pacific Institute of Engineering And Management

Intermediate - MPC

Narayana Junior College

SSC -

Pragathi High School Valigonda

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