Pagala Srinu

Taco Bell

Restaurant General Manager (RGM) |

• Joined Taco Bell as a Restaurant General Manager (RGM).
• Managed end-to-end restaurant operations, ensuring operational excellence and profitability.
• Led, coached, and developed restaurant teams to achieve business and service objectives.
• Monitored sales, labor costs, food costs, and inventory to meet financial targets.
• Ensured compliance with food safety, hygiene, and company operational standards.
• Delivered excellent customer service and resolved guest concerns effectivelyjoined as RGM in tacobell

KFC, Hyderabad

Restaurant Manager (RM)

• Joined KFC Hyderabad as a Restaurant Manager.
• Oversee daily restaurant operations, ensuring high standards of customer service, food quality, and operational excellence.
• Lead, train, and develop restaurant team members to achieve performance and service goals.
• Manage staffing, scheduling, inventory, food cost, and labor cost to maximize profitability.
• Ensure compliance with food safety, hygiene, and company operational standards.
• Monitor sales performance, implement action plans, and drive business growth.
• Handle customer feedback and resolve issues to maintain high guest satisfaction.

Taco Bell

September 2023 – March 2025

Restaurant General Manager (RGM) (January 2025 – March 2025)
Assistant Restaurant Manager (ARM) (September 2023 – December 2024)

• Joined Taco Bell as an Assistant Restaurant Manager in September 2023.
• Promoted to Restaurant General Manager (RGM) in January 2025 based on strong performance and leadership.
• Led overall restaurant operations, ensuring achievement of sales, profitability, and customer satisfaction goals.
• Managed recruitment, training, scheduling, and performance of restaurant team members.
• Maintained high standards of food quality, hygiene, and operational compliance.
• Controlled inventory, food costs, labor costs, and cash management to meet business targets.
• Fostered a positive team culture while delivering excellent guest experiences.

Burger King

September 2020 – August 2023

Assistant Restaurant Manager (November 2022 – August 2023)
Shift Manager (April 2021 – October 2022)
Team Member (September 2020 – March 2021)

• Joined Burger King as a Team Member and earned two promotions within two years based on strong performance and leadership.
• Managed daily restaurant operations, ensuring smooth service, food quality, and compliance with company standards.
• Supervised, trained, and motivated team members to deliver excellent customer service.
• Assisted with staff scheduling, inventory management, cash handling, and cost control.
• Maintained food safety, hygiene, and operational compliance.
• Resolved customer concerns professionally and contributed to achieving sales and operational targets.