Nishitha Anantharaju

Project: MARY KAY Client: MARY KAY, USA

The project implementation is based on SFCC and Service cloud.

Responsibilities :

▪ Senior Test Lead for a team of 8, overseeing test planning, estimation, task assignment. Successfully delivered 5 APAC sites and 2 North America sites, now in the support phase.

▪ Testing Tools: Experienced with Jira, SFCC Business Manager, Q-test, Confluence, Agile Poker, SRVC, and Community Cloud.

▪ Sprint Planning: Led test planning, test estimation, and sprint testing activities, ensuring seamless sprint closures and proper documentation.

▪ Test Strategy: Developed and implemented both Manual and Automation Test Strategies.

▪ Cross-Platform Testing: Conducted comprehensive cross-browser, mobile app, and browser testing to ensure application compatibility.

▪ UAT and SIT Management: Published UAT and SIT release notes to stakeholders and provided support throughout UAT. Supported Go live testing and Hyper Care post-launch.

▪ Root Cause Analysis: Led efforts in root cause analysis for issue identification and resolution.

▪ Third-Party Integration: Managed Vertex Sales Tax and Code One third-party migrations.

▪ Self-Service Implementation: Introduced Self-Service functionality for NAR (US & CA) “on hold” processes.

▪ Payment Method Expertise: Experienced in testing multiple payment methods such as Cyber Source, World Pay, Pro pay CC, Pro pay Balance, and AR Balance.

▪ Service Cloud Testing: Worked extensively with Service Cloud for customer support on various order types, including Cosmetic, Agreement, Prize, Event, and PWS.

▪ Salesforce Integration Testing: Validated end-to-end chat functionality, email-to-case creation, and web form to case creation integrations between Salesforce Commerce Cloud (SFCC) and Salesforce Service Cloud (SFSC).

▪ Reports & User Management: Created Reports, Dashboards, Workflows, and handled User Management within Salesforce.

▪ Salesforce Entity Testing: Tested Accounts, Contacts, Leads, and Opportunities to ensure data accuracy and process functionality and have experience in Flows and Approval process

Tosca Automation:

▪ Working with Automation team to review Tosca scripts to check functionality works as per expectation

▪ Developed and maintained automated test scripts using Tricentis Tosca, ensuring comprehensive test coverage across multiple applications and platforms.

▪ Designed efficient test cases and scenarios, optimizing test execution time and resource utilization

▪ Provided mentorship and guidance to junior team members on Tosca automation best practices.

▪ Conducted API testing using Tosca APIs and other industry- standard tools to validate backend functionality and integrations

▪ Collaborated with QA and development teams to identify automation opportunities and streamline testing processes.

Project: BARE+BUXOM ECOMMERCE Client: SHISEIDO GROUPS

The project implementation is based on SFCC

Responsibilities :

▪ Test Lead for a team of 4, responsible for Test Planning, Estimation, Task Assignment

▪ Testing Tools: Experienced in using Soap UI, Code cept JS, Jira, and SFCC Business Manager.

▪ Discovery Phase Involvement: Actively involved from the discovery phase for the rollout of 4 brand projects.

▪ Sprint Planning: Prepared Test Plans, managed Sprint Testing, and ensured timely Sprint Closure.

▪ Cross-Platform Testing: Conducted Cross-browser and Mobile Testing to ensure compatibility across devices and platforms.

▪ SIT Sign-off: Managed System Integration Testing (SIT) sign-offs, ensuring proper testing and verification of integrations.

▪ UAT and SIT Release Notes: Published UAT and SIT release notes to stakeholders for tracking progress and keeping them informed.

▪ UAT Support: Provided ongoing support for User Acceptance Testing (UAT), ensuring smooth user validation.

▪ Go Live & Hyper Care Support: Led Go Live Testing and provided Hyper Care support to ensure the system's stability post-launch.

▪ OMS Implementation: Successfully implemented Sterling OMS (Order Management System) from Trade Global to streamline order processes.

▪ Taxation Migration: Led the migration to Vertex Taxation from SFCC tax tables, ensuring accurate tax calculations.

▪ Payment Method Integration: Integrated Apple Pay and After Pay for Bare Minerals US, and supported multiple payment methods including PayPal, Gift Cards, Credit Cards, Shop Runner, and Auto Delivery.

▪ Enhancement Projects: Worked on Order Groove Enhancements, Shop the Look functionality, Ingredient Gallery Project, and FAB Integration (Relate and Crowd Twist).

▪ Analytics Testing: Conducted Google Analytics testing using the UDO Debugger for accurate tracking and reporting.

▪ ADA Testing: Experienced in ADA testing using NVDA and Voice Over to ensure accessibility compliance.

Project: VERIZON COMMUNICATIONS Client: VERIZON

The Project is ATG based ecommerce implementation

Responsibilities :

▪ Test Lead for a cross-functional team, managing test planning, execution, and reporting for Verizon's Telecom Projects.

▪ Sprint Planning & Execution: Led Sprint Planning, Test Case Design, and Test Estimation. Oversaw Sprint Testing and Sprint Closure, ensuring all deliverables were met within the required timelines.

▪ System Integration Testing (SIT): Managed SIT activities to ensure that the integration of various systems met Verizon's quality standards.

▪ Regression Testing: Conducted comprehensive Regression Testing for system upgrades and patches to ensure new releases did not negatively impact the existing infrastructure.

▪ Cross-Platform Testing: Performed cross-browser and mobile testing to ensure the applications worked seamlessly across multiple devices and browsers.

▪ Client & Stakeholder Communication: Maintained direct communication with clients and stakeholders, providing timely status updates and ensuring all requirements were met.

▪ Go-Live Support: Provided Go-Live Testing and Hyper Care Support, ensuring smooth transitions during product deployments.

Project: BELK Client: BELK

The Project is SAP Hybris based ecommerce implementation

Responsibilities :

▪ Senior Tester responsible for Requirements Planning, Test Planning, Test Case Creation and Execution, and Defect Reporting in a Hybris-based e Commerce implementation for the retail domain.

▪ Requirements Study and Understanding: Analyzed and understood business requirements to ensure alignment with testing strategies and quality standards.

▪ Actively participated in Defect Triage Calls with onsite teams to prioritize and address issues effectively.

▪ Knowledge Sharing & Mentoring: Provided knowledge sharing sessions and mentored new team members, ensuring quick onboarding and skill development within limited time frames.

▪ Performed various types of testing, including Functional Testing, Regression Testing, and Sanity Testing to ensure system functionality and stability.

▪ Task Management: Sent daily task emails to the team and prepared Daily Status Reports to track progress and maintain clear communication.

▪ Defect Reporting and Tracking: Utilized Jira to report, track, and manage defects throughout the testing lifecycle, ensuring timely resolution

Project: ALLIANZ GLOBAL INVESTMENT Client:ALLIANZ

The Project is based on Site CORE CMS implementation

Responsibilities :

▪ Senior Tester responsible for requirements planning, test planning, test case creation, test execution, and defect reporting.

▪ Requirements Study and Understanding: Analyzed and understood business requirements to ensure the test plan aligned with the overall project objectives.

▪ Test Planning and Execution: Prepared System Test Plans, created test cases, and executed tests to validate functionality and performance according to business requirements.

▪ Defect Tracking & Triage: Reported and tracked defects in Jira and actively participated in defect triage calls with onsite teams to prioritize and address issues promptly.

▪ Knowledge Sharing & Mentoring: Conducted knowledge sharing sessions and mentored new team members to ensure smooth onboarding and knowledge transfer in a limited timeframe.

▪ Testing Activities: Involved in functional testing, regression testing, and sanity testing to verify system behavior and ensure quality standards.

▪ Team Communication: Sent task emails to the team and prepared Daily Status Reports to track progress, manage testing activities, and ensure transparent communication with stakeholders.

Project: DHL EXPRESS, GLOBAL LOGISTICS PROVIDER

The project was based on Supply Chain management

Key Responsibilities: -

▪ Team Leader responsible for managing and guiding a testing team, ensuring smooth communication and efficient execution of testing tasks.

▪ Requirements Study and Understanding: Collaborated with stakeholders to analyze and understand business requirements to ensure proper alignment with testing strategies.

▪ Conducted routine conference calls for progress updates, issue resolution, and coordination with superiors and onsite managers to ensure the project stayed on track.

▪ Knowledge Sharing & Mentoring: Led knowledge-sharing sessions and mentored new team members, ensuring effective onboarding and rapid skill development within tight timelines.

▪ Test Planning and Execution: Prepared System Test Plans, created Test Cases, and executed testing activities to validate system functionality.

▪ Testing Activities: Performed various types of testing, including:

▪ Smoke Testing, Functional Testing, Regression Testing, Sanity Testing, Load Testing, and Web Services Testing using SoapUI.

▪ Conducted Load Testing using JMeter to evaluate system performance under different conditions.

▪ Automation Development: Contributed to the development of the QTP (QuickTest Professional) automation testing tool, improving testing efficiency and coverage.

▪ Defect Tracking and Reporting: Reported and tracked defects in Quality Center (QC) and Jira, ensuring issues were promptly addressed and resolved.

▪ SQL Testing: Worked with SQL queries to validate data integrity and support backend testing.

Project: PANDUIT, LEADING NETWORK INFRASTRUCTURE

Key Responsibilities: -

As a Tester, responsible for the following in the s/w development life cycle:

▪ Managed all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements

▪ Involved in investigating and correcting software bugs and deficiencies based on the testing results.

▪ Creating test plan, test specs, integration approach test cases, scenarios.

▪ Review of test case documents for End to End testing with all the components included in E2E journey.

▪ Attending design walkthrough calls with E2E / component designers.

▪ Involved in the smoke testing, functional testing, regression testing, Sanity testing, load testing, GUI testing

▪ Preparing Daily status Report and Reporting and Tracking Defects in Bugzilla.

Project: BRITISH TELECOM, LEADING TELECOM COMPANY PROJECT ECOX – ELECTRONIC CUSTOMER ORDERING

Key Responsibilities: -

As a Tester, responsible for the following in the s/w development life cycle:

▪ Responsible for writing the Test Specification.

▪ Preparing System Test Plan and Test cases and Test execution.

▪ Performed Functional, regression and E2E testing.

▪ Interacted with external team for getting the issue resolved

▪ Worked in SQL Developer and Toad for performing the testing.

▪ Used HP Quality Centre for Bug tracking and Test Management.

▪ Responsible for the identification and availability of test data.

▪ Responsible for writing the SQL scripts needed for the testing.

▪ Performed extended Next Box Testing with various other interfaces connected with eCox.