Nishant K
Client Relationship Officer
Bengaluru
Summary
Results-driven and proactive Client Relationship Officer with 1 year of experience in client engagement, support, and account management. Expertise in building and maintaining strong client relationships, addressing inquiries, and delivering tailored solutions to ensure high client satisfaction and retention. Skilled in problem-solving, strategic communication, and cross-functional collaboration. Currently pursuing an MBA in Marketing to deepen knowledge in business strategy and enhance client relationship management skills.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Client Relationship Officer
Cogent E-Services
12.2023 - 07.2024
- Built and maintained strong, long-term relationships with clients by understanding their business needs and aligning services to meet their objectives
- Collaborated with internal teams to ensure the seamless delivery of services that exceeded client expectations
- Provided continuous support to clients, ensuring a smooth and positive experience that fostered trust and loyalty
Client Relationship Officer
ECPL
01.2023 - 08.2023
- Acted as the main point of contact for clients, efficiently addressing their inquiries, resolving issues, and providing prompt solutions
- Ensured consistent client satisfaction through effective communication and follow-up to monitor service quality
- Identified opportunities to enhance service offerings, improving client retention and contributing to overall client satisfaction
Education
Master of Business Administration (MBA) - Marketing
SMU
Bachelor of Commerce (B.Com) -
SMU
Mysore, IndiaPre-University Course (PUC) -
SMU
Dharwad, IndiaSecondary School Leaving Certificate (SSLC) - undefined
Bipin Chikkatti School
Skills
- Client Relationship Management
- Proficient in CRM Software
Strong empathy
CRM software proficiency
Sales proficiency
Client onboarding
Effective communication
Product knowledge
Certification
Digital Marketing and E-Commerce
Timeline
Client Relationship Officer
Cogent E-Services
12.2023 - 07.2024
Client Relationship Officer
ECPL
01.2023 - 08.2023
Secondary School Leaving Certificate (SSLC) - undefined
Bipin Chikkatti School
Master of Business Administration (MBA) - Marketing
SMU
Bachelor of Commerce (B.Com) -
SMU
Pre-University Course (PUC) -
SMU
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