Harshavardhini CS
Hyderabad
Summary
Results-driven PGDM trainee with a strong grasp of business principles and leadership. Proven ability in problem-solving and teamwork, eager to contribute to organizational success in the dynamic management landscape.
Overview
2
2
years of professional experience
Work History
Process Executive - Quality
Cognizant Technology Solutions India Private Ltd
11.2021 - 07.2023
- Guaranteed timely delivery of assigned tasks in accordance with Service Level Agreement (SLA).
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
- Provided training and mentorship to 30 team members, fostering culture of learning and growth.
- Collaborated with cross-functional teams in order to achieve project goals within deadlines.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing calibration sessions
- Streamlined workflow for increased productivity and quality by creating process document.
- Performed root cause analyses to identify underlying issues affecting process performance, enabling targeted solutions that addressed core problems rather than symptoms alone.
Education
MBA - Human Resources And Marketing
Vignana Jyothi Institute Of Management
Hyderabad, India07.2025
Bachelor of Commerce - BCom Honours - 82%
Keshav Memorial Institute of Commerce And Sciences
Hyderabad, India06.2021
Skills
- Process Flows
- Process Mapping
- Document Preparation
- MS Office
- Google Suite
- Time Management
- Task Prioritization
- Attention to Detail
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Telugu
Upper intermediate (B2)
Timeline
Process Executive - Quality
Cognizant Technology Solutions India Private Ltd
11.2021 - 07.2023
MBA - Human Resources And Marketing
Vignana Jyothi Institute Of Management
Bachelor of Commerce - BCom Honours - 82%
Keshav Memorial Institute of Commerce And Sciences
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