Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nidhi Shukla

Nidhi Shukla

Cloud Solution Architect
Hyderabad

Summary

Dynamic Cloud Solution Architect at Microsoft with expertise in Power Apps, Power Automate, Copilot Studio and M365 Copilot. Spearheaded workshops that empowered 1000+ professionals, enhancing automation workflows and AI adoption. Recognized for proactive problem-solving and effective knowledge transfer, driving significant improvements in client development practices and user satisfaction.

Overview

4
4
years of professional experience

Work History

Cloud Solution Architect

Microsoft
09.2022 - Current
  • Led over 10 enterprise-grade workshops on Power Platform technologies—including Power Apps, Power Automate, Power Pages, and Copilot Studio—empowering over 150 professionals across industries to build scalable low-code solutions and adopt AI-powered agents for business transformation.
  • Designed and delivered knowledge sharing programs, including advanced labs on Power Automate and Copilot Studio extensibility, contributing to measurable improvements in client automation workflows and Copilot adoption strategies across Microsoft 365 environments.

Customer Engineer

Microsoft
08.2021 - 09.2022
  • Reduced service downtime by conducting proactive assessments (for AD, SharePoint, Exchange, etc.) that helped identify potential problems before they became critical issues.
  • Provided knowledge transfer, enhancing end-user knowledge of PowerShell scripts, Power Apps, and Power Automate, and helped customers' development practices adapt to Microsoft recommendations, receiving positive customer feedback.

Education

Bachelor of Technology - Electronics And Communication Engineering

Ajay Kumar Garg Engineering College
Ghaziabad, India
04.2001 -

Skills

    Power Apps

    Power Automate

    Copilot Studio

    M365 Copilot

    Agentic AI

    Copilot Extensibility

    Azure DevOps

    PowerShell Scripting

Accomplishments

  • FY25 H1 Customer Experience & Success Award (under the leadership of Mala Anand) for driving customer success with proven results
  • FY25 Q3 Consumption Delivery Strategy & Excellence Award for exceptional innovation, customer focus, and skills in scaling impact on customers and businesses
  • Highest number of very satisfied Customer and Partner Experience (CPE) survey results globally in FY25

Timeline

Cloud Solution Architect

Microsoft
09.2022 - Current

Customer Engineer

Microsoft
08.2021 - 09.2022

Bachelor of Technology - Electronics And Communication Engineering

Ajay Kumar Garg Engineering College
04.2001 -

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Nidhi ShuklaCloud Solution Architect