Nidhi Shukla
Cloud Solution Architect
Hyderabad
Summary
Dynamic Cloud Solution Architect at Microsoft with expertise in Power Apps, Power Automate, Copilot Studio and M365 Copilot. Spearheaded workshops that empowered 1000+ professionals, enhancing automation workflows and AI adoption. Recognized for proactive problem-solving and effective knowledge transfer, driving significant improvements in client development practices and user satisfaction.
Overview
4
4
years of professional experience
Work History
Cloud Solution Architect
Microsoft
09.2022 - Current
- Led over 10 enterprise-grade workshops on Power Platform technologies—including Power Apps, Power Automate, Power Pages, and Copilot Studio—empowering over 150 professionals across industries to build scalable low-code solutions and adopt AI-powered agents for business transformation.
- Designed and delivered knowledge sharing programs, including advanced labs on Power Automate and Copilot Studio extensibility, contributing to measurable improvements in client automation workflows and Copilot adoption strategies across Microsoft 365 environments.
Customer Engineer
Microsoft
08.2021 - 09.2022
- Reduced service downtime by conducting proactive assessments (for AD, SharePoint, Exchange, etc.) that helped identify potential problems before they became critical issues.
- Provided knowledge transfer, enhancing end-user knowledge of PowerShell scripts, Power Apps, and Power Automate, and helped customers' development practices adapt to Microsoft recommendations, receiving positive customer feedback.
Education
Bachelor of Technology - Electronics And Communication Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, India 04.2001 -
Skills
Power Apps
Power Automate
Copilot Studio
M365 Copilot
Agentic AI
Copilot Extensibility
Azure DevOps
PowerShell Scripting
Accomplishments
- FY25 H1 Customer Experience & Success Award (under the leadership of Mala Anand) for driving customer success with proven results
- FY25 Q3 Consumption Delivery Strategy & Excellence Award for exceptional innovation, customer focus, and skills in scaling impact on customers and businesses
- Highest number of very satisfied Customer and Partner Experience (CPE) survey results globally in FY25
Timeline
Cloud Solution Architect
Microsoft
09.2022 - Current
Customer Engineer
Microsoft
08.2021 - 09.2022
Bachelor of Technology - Electronics And Communication Engineering
Ajay Kumar Garg Engineering College
04.2001 -
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