Innovative professional focused on business excellence and procedural efficiency. Expertise in streamlining business/marketing operations and coordinating complex, cross-departmental initiatives to deliver transformative results.
• Spearheaded and streamlined the end-to-end sales funnel, including manual top-down reach-out, onboarding, activation, and retention strategies.
• Exceeded sales quotas and secured high-profit margins by implementing unique, effective sales strategies.
• Executed the complete sales cycle from targeted prospecting and networking to contract negotiations and closing, consistently securing new B2B clients.
• Maintained and fostered key B2B client relationships, providing updates on new service launches (Voice of the Customer - VOI) and ensuring utmost satisfaction.
• Demonstrated product benefits to potential buyers and crafted engaging sales pitches, resulting in increased purchases and maximized sales opportunities.
• Developed quotes with accurate and competitive pricing to drive conversion.
• Identified and researched new markets for existing services and new service opportunities to increase overall sales.
• Increased loyalty and retention by accurately documenting orders and facilitating deliveries based on special customer requests.
• Represented the company at industry networking events and trade shows, leveraging social media for prospecting.
• Coordinated effectively with internal departments to ensure seamless execution of the sales process.
• Managed tactical relationships with major peer review vendors (TrustRadius, G2, Gartner Peer Insights, Gartner Digital Markets) to improve review sourcing and maintain TIBCO's leadership positions.
• Collaborated closely with global Product Marketing Managers (PMMs) to ensure the active and timely promotion of leadership positions.
• Oversaw the homegrown reference management (RMS) tool on Salesforce Lightning.
• Analyzed and interpreted large data sets for monthly dashboard updates and OKR tracking metrics for peer reviews using TIBCO Spotfire.
• Optimized the Seismic platform by creating and managing a dedicated peer review page for the sales team to leverage.
• Managed all social media posts and partnered with ABM/demand generation teams to increase brand awareness, engagement, and SEO ranking.
• Drove lead generation and awareness campaigns using LinkedIn social advertising.
• Revamped TIBCO Connect pages and managed TIBCO League community engagement through Influitive/myibi as part of Customer Marketing liaison support.
• Achieved substantial revenue growth by leveraging market expertise and business knowledge for proactive strategic decisions.
• Modernized and improved marketing procedures to enhance efficiency and profitability while tightly controlling costs.
• Developed and implemented new promotional approaches to boost customer numbers, market penetration, engagement, and growth.
• Conducted customer preference surveys and analyzed statistical data to develop new sales strategies and improve competitiveness.
• Authored and rewrote the entire content for the WTC website and key marketing collateral (brochures, sell sheets, tariff cards).
• Managed content from design and development of well-researched, industry-related topics to final proofreading, editing of newsletters, and promotion across various digital platforms.
• Reviewed financial accounts for accuracy and resolved discrepancies.
Sales funnel management
B2B client acquisition
Contract negotiation
Relationship management
Lead generation
Data analysis
Salesforce Lightning