Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neeraj Shetty

IT Services & Consulting
Hyderabad

Summary

Dedicated to pursuing an entry-level role in IT services and operations customer service, bringing a blend of skills, dedication, and a thirst for knowledge. Focused on team collaboration and driven to expand professional horizons, eager to make a meaningful impact while honing expertise for future growth opportunities.

Overview

7
7
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Team Manager

Campalin
Bengaluru
04.2023 - 09.2023
  • Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
  • Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
  • Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.

Education

Bachelor of Engineering - Computer Science

GITAM UNIVERSITY
Bengaluru
01.2018 - 05.2023

MPC -

SRI CHAITANYA JR COLLEGE
Hyderabad
01.2016 - 01.2018

Skills

C

HTML

Multitasking Abilities

Problem-solving

Technical Support

Customer service

Team management

Sales support

Certification

Database Management Essentials, Coursera, 2022, Gained foundational knowledge in database management, SQL, and data modeling.

Timeline

Team Manager

Campalin
04.2023 - 09.2023

Bachelor of Engineering - Computer Science

GITAM UNIVERSITY
01.2018 - 05.2023

MPC -

SRI CHAITANYA JR COLLEGE
01.2016 - 01.2018

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Neeraj ShettyIT Services & Consulting