Naveen Theerthala
Senior Account Manager
Hyderabad
Summary
Exceptionally creative and resourceful Mechanical Engineer with a stellar record of safety and customer service. Able to handle multiple projects simultaneously with high professionalism and accuracy towards the growth of the organization and society at large. Detail-oriented Procurement Specialist with over 14 years of experience in managing vendor relationships, negotiating contracts, and optimizing procurement processes to reduce costs and improve efficiency. Expertise in sourcing materials, conducting market research, and ensuring compliance with company policies and regulations. Proven ability to drive value and manage end-to-end procurement cycles in diverse industries.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Senior Account Manager-Automotive
SVARN Infratel
03.2025 - Current
- Developed and executed strategic account plans to enhance client relationships and drive revenue growth.
- Led cross-functional teams to deliver tailored solutions, improving customer satisfaction and retention rates.
- Analyzed market trends and customer feedback to inform product development and service enhancements.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
Proprietor
SVK Engineering
11.2019 - 03.2025
- Responsible for performing Installation of Survey & creating Pre-requisite list.
- Responsible for Installation & Commissioning with Customer sigh-off.
- Perform preventive maintenance work according to work instructions at customer sites.
- Provide accurate service reports describing issues and actions taken during service trips.
- Provide phone support and remote diagnostics.
- Responsible for working in a safe manner at all times.
- Travel extensively within Area allocated by company.
Micro Trenching Coordinator for Telangana (4G Project)
Reliance Jio Infocom Limited
05.2013 - 11.2019
- Accountable for detailed planning & scheduling and coordinating on-site activities and handling end-to-end process involving in installation of a 4G telecom Network.
- Installing, Maintaining and developing electrical systems & components, investigating problems and recommending solutions; responsible for regular servicing for Micro Trenching Machines
- Spearheading efforts across monitoring the smooth execution of civil works for the project and efficiently completing a wide range of civil works.
- Manage procurement activities, including sourcing, negotiations, and contract management for key suppliers.
- Oversee and manage a team of 15 Engineers responsible for execution of work and purchasing goods and services for various departments.
CADD Engineer
Galaxy Engineers
07.2010 - 04.2013
- Checking for the feasibility of the site for cable rooting and OFC rooting.
- Ensuring smooth implementation of the work on site as per approved Drawings and Specifications.
- Managed billing processes and collaborated with clients, contractors, and vendors, participating in weekly review meetings.
- Coordinated manpower, machine, and materials resources to enhance operational efficiency.
- Resolved all punch points and facilitated site operations and management.
- Proactively identifying areas of obstruction/breakdowns and taking corrective measures/ steps to rectify the equipment through application of troubleshooting tools.
- Performed routine and preventive maintenance according to schedule and addressed breakdown issues of all mechanical equipment.
- Performed root cause analysis of failures and created effective breakdown solutions quickly. Maintained safety in the plant and decreased accidents.
- Collaborating with the team members and senior management to maintain a continuous stream of information regarding the project status and progress.
- Coordinate with finance and operations departments to forecast demand and establish procurement budgets.
- Implemented work on site according to approved drawings and specifications, ensuring compliance and quality.
- Develop and maintain relationships with key vendors, ensuring timely deliveries and resolving any issues related to quality, price, or terms of service.
Education
Bachelor of Technology - Mechanical Engineering
Institute of Aeronautical Engineering
Dundigul - Hyderabad,India05-2010
Intermediate - B.I.E.A.P
Narayana Junior College
Tarnaka -Hyderabad,India.05-2005
Matriculation - SSC Board
Chinmaya High School
Hyderabad, India03-2003
Skills
- Account Strategy
- Financial Analysis
- Client Relationship Management
- Customer Satisfaction
- Vendor Management
- Sales Negotiation
- Inventory Control
- Performance Metrics
- Market Research
- Automotive Sales
- Sales Reporting
- Cross-Functional Collaboration
Accomplishments
- Conducted Techfest ‘M-ADROIT’ in IARE College
- Proactively conducted various technical programs under faraday’s club
- Demonstrated a project on Bewel gears and Butterfly valves.
Timeline
Senior Account Manager-Automotive
SVARN Infratel
03.2025 - Current
Proprietor
SVK Engineering
11.2019 - 03.2025
Micro Trenching Coordinator for Telangana (4G Project)
Reliance Jio Infocom Limited
05.2013 - 11.2019
CADD Engineer
Galaxy Engineers
07.2010 - 04.2013
Bachelor of Technology - Mechanical Engineering
Institute of Aeronautical Engineering
Intermediate - B.I.E.A.P
Narayana Junior College
Matriculation - SSC Board
Chinmaya High School
PROFILE
- Currently running a company named M/S SVK Engineering.
- Procedures and service standards for business excellence in ensuring delivery of high quality services to support customer’s business needs & achieving continued high customer satisfaction from all operational users for services.
- Supplier Relationship Management, Contract Negotiation and Management, Vendor Assessment and Performance Analysis, Purchase Order Management, Supply Chain Management, Budgeting and Forecasting
- Competent and diligent professional offering an experience of over 14 years across execution of civil works, Installing, Maintaining and developing Optical Fiber, Design of Panel Board & components and Site Activities
- Possess a comprehensive experience in technical support tasks, including fault diagnosis and troubleshooting, performing repairs/ rewinding of CC Camera, quick breakdown solution, and maximum availability of equipment, behavioral analysis, suggestions of improvements and fulfillment of all safety measures.
- Creating Purchase order/Work order for executing work
- Demonstrated competencies in mobilizing and managing manpower, equipment and material resources to catalyse project implementation. Skilled in driving cost control measures to contain project operational expenses within budgetary limits.
- Well-honed skill sets in collaborating with cross-functional teams and deploying technology to build successful solutions displaying tenacity and diligence during challenging assignments.
Section name
Date of Birth: 1988-03-10