Naveen Goud Konda
Hyderabad
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings.
Overview
16
16
years of professional experience
Work History
Branch Manager
State Bank of India
06.2024 - Current
- Branch Manager at Madnoor branch
- This is rural branch with Agri business as major portfolio of Rs.60 Cr, REHBU- Rs.10 Cr, out of Total advances of Rs.83 Cr.
Support Officer CS and OP
State Bank of India
06.2023 - 06.2024
- Support Officer Custermoer Service and Operations at Regional Businees Office, Kamareddy.
- Supervising and follow up with 46 Branches on operational issues like KYC updation, Transaction Monitoring, Monthly Returns, adherence to External and Internal compliance.
- Arranging reply from branches to External agencies like Income Tax department with respect IT notices received by bank branches.
PS to GM, NW-1 Deputy Manager
State Bank of India
06.2021 - 06.2023
- Deputy Manager at LHO Hyderabad branch
PS to GM NW-2 Deputy Manager
State Bank of India
06.2019 - 06.2021
- Deputy Manager at LHO Hyderabad branch
- Assisting General Manager by Liaison with other departments, Maintaining schedule of meetings and appointments.
- Timely arrangr of data from concerned departments and Admin offices
Branch Manager
State Bank of India
01.2017 - 06.2019
- Branch Manager at Mancherial Town branch
- This is a Retail Branch, when I took over the deposits were Rs.7 Cr and Advances were Rs.11 Cr. During my tenure the deposits grew to Rs.13 Cr and Advances were Rs.24 Cr.
- The major growth in advances was due to Retail Home loans where I have sourced 40-50 home loan proposals.
- Other Sourcing of Insurance -Life and General upto 40Lakhs , Mutual funds business upto 1 crore
Assistant Manager CSO
State Bank of India
10.2015 - 01.2017
- Assistant Manager CSO-Credit Support Officer at Nizamabad branch
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintenance of 42 SME accounts portfolio of Rs.70 crores, Monitoring of collaterals and supported RMME in appraisal of proposals
Assistant Manager- Disbursements
State Bank of India
07.2015 - 10.2015
- Assistant Manager at RACPC 2 Hyderabad branch, this is home loan processing centre.
- I have handled second Disbursements, I have processed daily 40 requests received from borrowers and vendors for stage wise disbursement of Home loans.
Customer Assistant-ECS & Disbursement
State Bank of India
03.2015 - 07.2015
- Customer Assistant at RACPC 2 Hyderabad branch
- ECS -Electronic Clearing recovery of Home Loan installments from other Bank accounts. In the initial month I have observed several rejections upto 1000 due to non-availability of funds. I have taken initiative and sent Bulk SMS before every clearance to the borrowers and reduced the rejections to 200-300 within a month.
Customer Assistant
State Bank of India
08.2013 - 03.2015
- Customer Assistant at KPHB KKTPLY Hyderabad branch
- This is a 1+1 branch, where I was holding cash-in-charge keys, joint custodian of lockers and sourcing of all Home loans in system to RACPC, home loan center.
Assistant
State Bank of India
01.2009 - 08.2013
- Assistant at Sadashivpet ADB branch
- I was field officer assistant from January 2009 to December 2011, where I have processed KCC and SHG loans and maintained 1500 KCC and 400 SHG documents.
- I was Head Cashier from January 2012 to August 2013- handled bulk receipt and payment, 3-ATMs Cash replinshment and their reconciliation along with complaint resolutions.
- Processed Gold loans as cash officer from January 2012 to August 2013
Education
CAIIB -
IIBF
Mumbai, India07.2014
JAIIB -
IIBF
Mumbai, India01.2013
Master of Computer Applications -
RBVRR IT
Hyderabad 06.2008
Bachelor of Science -
Pragathi Mahavidyalaya Degree College
Hyderabad, India06.2004
Skills
- Business Development
- Relationship Building
- Cash handling expertise
- Branch Operations Management
- Reporting familiarity
- Customer Service
- Decision-Making
- Loans
- Team Player
- Excellent work ethic
- Regulatory Compliance
- Operations Management
Languages
English
Hindi
Telugu
Timeline
Branch Manager
State Bank of India
06.2024 - Current
Support Officer CS and OP
State Bank of India
06.2023 - 06.2024
PS to GM, NW-1 Deputy Manager
State Bank of India
06.2021 - 06.2023
PS to GM NW-2 Deputy Manager
State Bank of India
06.2019 - 06.2021
Branch Manager
State Bank of India
01.2017 - 06.2019
Assistant Manager CSO
State Bank of India
10.2015 - 01.2017
Assistant Manager- Disbursements
State Bank of India
07.2015 - 10.2015
Customer Assistant-ECS & Disbursement
State Bank of India
03.2015 - 07.2015
Customer Assistant
State Bank of India
08.2013 - 03.2015
Assistant
State Bank of India
01.2009 - 08.2013
CAIIB -
IIBF
JAIIB -
IIBF
Master of Computer Applications -
RBVRR IT
Bachelor of Science -
Pragathi Mahavidyalaya Degree College
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