Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Narender Gandham

Hyderabad

Summary

Seeking an opportunity to leverage expertise in Scrum framework and team leadership to drive innovation and success at a dynamic organization. Experienced Scrum Master with 11+ years of overall experience in Agile Project Management and Scrum framework Implementation. Proficient in coaching and mentoring teams to adopt Agile practices and deliver high-quality products. Strong facilitation and communication skills with a focus on fostering a culture of continuous improvement and delivering customer value. Recently worked as Scrum Master, leading cross-functional teams through the entire project lifecycle, from planning to delivery, collaborating with cross-functional teams to facilitate end-to-end Project Management needs, Proficient in SAFe, demonstrating expertise in implementing Agile methodologies at scale to facilitate collaboration, alignment, and delivery across large, complex projects. Skilled in Fostering Collaboration, Removing Impediments and Ensuring Continuous Improvement Strong communicator and servant leader dedicated to delivering value to stakeholders. Specializing in Project Management professional and Business Analysis roles.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Scrum Master

Persistent Systems
06.2022 - 12.2023
  • Collaborated with Product Owner, Stakeholders and cross-functional teams to facilitate end-to-end Project Management needs
  • Led multiple Agile teams in the development and delivery of software solutions, ensuring alignment with business objectives and customer needs
  • Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives to promote transparency, inspection, and adaptation
  • Coached and mentored team members on Agile principles and practices, fostering a culture of self-organization and continuous improvement
  • Collaborated with Product Owners to refine product backlog, prioritize user stories, and define acceptance criteria for sprint goals
  • Identified and resolved impediments to team progress, ensuring smooth and efficient delivery of high-quality products
  • Implemented Agile metrics and reporting mechanisms to track team performance, project progress, and identify areas for improvement
  • Tracked and Managed Product Backlog, Burndown Metrics, Velocity and Task breakdown
  • Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD)
  • Implemented Scrum framework and Agile methodologies to improve team efficiency and product delivery.
  • Facilitated sprint ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives ensuring adherence to agile principles. Worked closely with Product Owner to prioritize backlog items and define sprint goals based on business priorities and customer feedback.
  • Responsible for Helping the scrum team achieve higher levels of scrum maturity.
  • Conducted Agile training sessions and workshops for team members to promote understanding and adoption of Agile practices.
  • Acted as a servant leader, empowering team members to take ownership of tasks and collaborate effectively towards common goals.
  • Collaborated with Business leaders to address project dependencies and risks, ensuring successful delivery of sprint objectives.

Scrum Master

NES Pvt. Ltd.
09.2016 - 11.2021
  • Implemented Scrum framework and Agile methodologies to improve team efficiency and product delivery
  • Facilitated sprint ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring adherence to Agile principles
  • Worked closely with Product Owner to prioritize backlog items and define sprint goals based on business priorities and customer feedback
  • Responsible for Helping the scrum team achieve higher levels of scrum maturity
  • Conducted Agile training sessions and workshops for team members to promote understanding and adoption of Agile practices
  • Acted as a servant leader, empowering team members to take ownership of tasks and collaborate effectively towards common goals
  • Collaborated with Business leaders to address project dependencies and risks, ensuring successful delivery of sprint objectives
  • Facilitated the adoption of Scrum and Agile principles and values, helping the teams to transition to an Agile mindset which resulted in an increase in transparency, stakeholder engagement, and team productivity
  • Worked with technical leads and other Scrum masters and teams in distributed locations to drive technical refining, planning, issue resolution, and development on those product-specific technical debts
  • Regularly assessed the teams and organization's Scrum maturity and conducted training sessions for teams to improve understanding of the Agile, Scrum and Kanban practices
  • Generated and analyzed reports to track the team's performance and identify areas of improvement
  • Facilitated and supported all scrum events (Ceremonies): Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review/Demo, and Sprint Retrospective and Cross-training exercises
  • Utilized Azure DevOps (ADO) project management board to become more Agile/Scrum-focused and stay organized
  • Facilitated discussion, decision-making, conflict resolution, and the delivery of committed work goals
  • Assisted the Product Owner (PO) in leading the teams through requirements gathering, design specifications, and deployment processes to ensure customer's business requirements are well understood and met in a timely manner
  • Used Azure DevOps for monitoring dashboards, custom charts & progress graphs, and real time monitoring of the Scrum team's progress

Front End Developer

Sonetel Software Services Pvt. Ltd.
02.2015 - 05.2016
  • Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
  • Contributed to projects within Scrum project management environments.
  • Designed and updated layouts to meet usability and performance requirements.
  • Produced websites compatible with multiple browsers.
  • Researched emerging web technologies and trends for possible incorporation into sites.
  • Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
  • Developed user-friendly web forms with validation and error handling.

Team Leader

Tata Business Support Services
03.2008 - 03.2011
  • Managed high workload with consistent record of achieving deadlines and production targets.
  • Adhered to applicable guidelines and requirements, and assisted team in doing same.
  • Contributed to interviewing process and made new hire recommendations.
  • Produced detailed reports outlining performance against benchmarks.
  • Sat on new hire interviewing panel and made recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.

Education

Master of Arts - Public Personnel Management

Osmania University
Hyderabad

Bachelor of Technology - Electronics And Communications Engineering

YPR College of Engineering & Technology
Hyderabad, India

Skills

  • Agile
  • Scrum
  • Kanban
  • JIRA
  • Matrices and Dashboards
  • Azure Devops
  • Confluence
  • TFS
  • Certified Scrum Master (CSM)
  • PI Planning
  • Scaled Agile
  • Agile Methodologies
  • Team facilitation and coaching
  • Sprint planning
  • Backlog grooming
  • Sprint Retrospective
  • Stakeholder Management
  • Conflict Resolution
  • Continuous improvement
  • Organizational Development
  • Leadership Development
  • Change Management
  • Agile best practices

Certification

  • Certified Scrum Master (CSM)
  • Agile Certified Practitioner (ACP)
  • JIRA Certification
  • Microsoft Azure Fundamentals
  • Lean Six Sigma (Black Belt) Certification
  • Databricks Fundamentals – Databricks
  • Generative AI Fundamentals – Databricks
  • Manual Software Testing + Agile with Jira Tool – Udemy

Languages

English
Telugu
Hindi
Tamil

Timeline

Scrum Master

Persistent Systems
06.2022 - 12.2023

Scrum Master

NES Pvt. Ltd.
09.2016 - 11.2021

Front End Developer

Sonetel Software Services Pvt. Ltd.
02.2015 - 05.2016

Team Leader

Tata Business Support Services
03.2008 - 03.2011

Master of Arts - Public Personnel Management

Osmania University

Bachelor of Technology - Electronics And Communications Engineering

YPR College of Engineering & Technology
Narender Gandham