Greshma Mannadiar
Business Excellence Lead
Bengaluru
Summary
Dynamic Business Excellence Lead at Haldiram’s Food International Pvt. Ltd, adept at driving FMCG sales operations and enhancing DMS platform adoption. Expert in B2B sales and client relationship management, delivering impactful training programs. Proficient in data analysis and MS Excel, contributing to streamlined processes and improved stock management.
Overview
5
5
years of professional experience
Work History
Business Excellence Lead
Haldiram’s Food International Pvt. Ltd - Nagpur
03.2020 - Current
- L2 Support Senior Executive for both SFA and DMS (Field Assist), providing support for FMCG sales operations and the DMS portal.
- Overseeing system implementation and driving adoption during rollout phases.
- Actively managing the DMS platform, from KPI dashboard monitoring to ensuring alignment with company requirements.
- Conducting in-house training sessions for Super-Stockists and Distributors to promote FA-DMS adoption.
- Managing real-time stock levels of Super-Stockists and Distributors.
- Delivering training programs for new team members (RSM, ASM, & SO) and newly appointed vendors on the FA-DMS portal.
- Performing data analysis, data management, and data sanitization (including updating and deletion) within the system.
Skills
B2B and B2C sales expertise
Proficient in negotiation techniques and deal closures
Skilled in customer service and client relationship management
Knowledge of supply chain management processes
Strong command of MS Excel and PowerPoint
Languages Known
Proficient in English, Hindi, Tamil, Malayalam, Marathi, and Kannada.
Timeline
Business Excellence Lead
Haldiram’s Food International Pvt. Ltd - Nagpur
03.2020 - Current