Nalla Venkat

• Company Overview: Client: Verizon Communications Inc.
• Worked on the OPTIX Repair platform, a critical support system used by Verizon’s telecom teams to raise and manage service tickets related to broadband, Wi-Fi, and other telecom products, enabling efficient issue resolution between agents and customers.
• Collaborated with Verizon stakeholders, Business Analysts, and internal teams to gather requirements and understand the full lifecycle of telecom service issues, leading to a 20% reduction in requirement gaps and improved ticket resolution processes.
• Developed and maintained 50+ Java-based microservices using Spring Boot, ensuring seamless integration and communication between dependent services across the OPTIX ecosystem.
• Built and optimized REST APIs to support ticket creation, status tracking, and agent-customer communication, improving system responsiveness and reducing latency by 30%.
• Wrote and tuned complex SQL queries and stored procedures for handling large datasets involving service tickets and customer information, enhancing data reliability and reducing query execution time by 25%.
• Executed thorough unit and UAT testing for all services, identifying and resolving issues early in the development cycle, which led to a 50% decrease in post-deployment defects.
• Utilized JIRA for sprint planning, task tracking, and cross-team coordination, increasing team productivity and reducing project delivery time by 15%.
• Monitored and improved microservice performance, applied code optimization techniques, and ensured services were highly available and scalable to meet Verizon’s operational needs.
• Client: Verizon Communications Inc.
• Technologies Used: Angular, Java, kafka, Spring Boot, Mango DB, SVN, Maven, RESTful web services, Wild fly, SLF4J, Windows servers, Jasper Report.
• Saved time and resources by identifying and fixing bugs before product deployment.
• Optimized application performance by conducting regular code reviews and refactoring when necessary.
• Effectively utilized version control tools like Git for collaborative development while avoiding code conflicts.
• Worked with back-end developers to design APIs.

• This project involved the development of a Vendor Management System (VMS) within the Finance domain. VMS is a software solution designed to efficiently manage supplier and vendor relationships.

• Clearly defined the purpose of the Vendor Management System, focusing on improving efficiency, streamlining processes, and enhancing communication with vendors.

• Invoice Creation: Implemented a feature allowing users to generate invoices directly through the system.

• Advance Payment: Implemented a feature allowing users to generate invoices directly through the system.

• Purchase Order Creation: Implemented a feature allowing users to generate po and signed copy.

• Approval Stages: Established predefined approval stages for invoices, ensuring a smooth workflow.

• Successfully implemented the BandhanIntegration project in-house, resulting in significant cost savings for the company by eliminating the need for outsourcing to vendors.

• Digital Signature Integration: Successfully integrated a secure and legally digital signature solution for purchase orders.

• Gathered requirements from BAs and Team Lead, collaborating with cross-functional teams for a comprehensive understanding of project goals and deliverables, resulting in a 20% reduction in project misalignment.
• Developed and integrated 50+ APIs using Java and Spring Boot, adhering to industry best practices for efficiency and scalability, resulting in a 30% improvement in API performance.