Dynamic SRE and DevOps Manager with over 15 years of IT experience, 5+ years in leadership roles within SRE, DevOps, and Release Engineering in AWS, Azure, and on-premises environments. I specialize in CI/CD , release automation, and Infrastructure as Code (Terraform, GitOps) to create secure and scalable environments. I lead Azure migration efforts, having executed 20+ application transitions while improving reliability through SLI/SLO-driven observability in Datadog. I'm recognized as a strategic leader and mentor , actively fostering team growth and driving operational excellence through AIOps innovation and AI-powered incident remediation.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Principal Engineer Mgr, Cloud SRE
LSEG (London Stock Exchange Group)
04.2025 - Current
Spearheaded weekly leadership syncs, bi-weekly squad lead connects, monthly stakeholder reviews, and 1:1s with engineers.
Mentored and managed three SRE squads, driving Azure engineering tasks related to networking, identity, and governance.
Orchestrated Azure cloud migration strategy: formed dedicated squads, migrated 20+ apps, and decommissioned legacy subscriptions.
Led the new-joiner onboarding automation initiative for 10+ tools across multi-clouds using Python and GitLab, cutting onboarding time from 2 weeks to 1 day, and scaling it across the I&C division, driving SRE principles of reliability, scalability, and reduced toil.
Refined SLIs/SLOs for Azure services (Firewall, DNS, ExpressRoute) in collaboration with engineering leads, improving Datadog dashboards and alerting .
Conducted weekly Snow ticket analysis to identify toil patterns and drive automation-based remediation.
Piloted Azure SRE AI Agent, Datadog BITS AI Agent for anomalies detection and automatic remediation and Chaos Studio for chaos engineering.
Reduced first-line support escalations by 25% and improved MTTR by 20% for common Azure incidents by delivering automated incident runbook and enabling first-line teams to resolve issues independently, minimizing reliance on Cloud SRE and accelerating response times.
Used Copilot to generate recurring sprint content, employee recognition templates and team achievement summaries.
Shaped business initiatives by providing strategic input during PI planning and driving squad-level execution aligned to SRE goals.
Accelerated Azure migration velocity by delivering targeted cloud enablement demos and workshops, empowering teams with hands-on guidance.
Led monthly and quarterly tech talks on observability enhancements and AI agent PoCs (Azure SRE AI, Datadog BITS AI), fostering cross-team awareness and adoption.
Launched internal learning series to bridge skill gaps, promote continuous learning, and scale technical maturity across the squads.
Designed role-based Copilot personas and prompt templates to streamline AI adoption across squads— accelerating productivity and enabling contextual, task-specific AI usage
DevOps Manager
Zscaler
06.2022 - 03.2025
People management:
Managing a remote team of DevOps engineers, providing regular feedback and ensuring career growth and progression and identifying opportunities, areas of improvement and innovation.
Successfully Hired and mentored the engineers to build a diverse and high performing distributed team.
Improved the team coordination by creating automatic slack reminders and workflows to track daily updates and hand off items between onshore and off shore teams.
Project management:
Created DevOps charter, OKRs vision for the team through yearly roadmaps in Jira plans and re-aligning them with quarterly check-ins in corresponding sprints.
Collaborating with cross functional teams like DEV/QA/Security and engineering leadership to define and prioritize projects that help us meet our objectives.
Created and presented monthly Team metrics using Jira automation and dashboards to senior level leadership.
Coordinated with IT team to customize project management in bitbucket and Jira by adding pre-hooks/add-ons/issue-types/workflows/alerts and custom fields.
Technical Leadership:
Led the below projects:
Laid foundation of DevSecOps by adding all types of scans in CI (secret scanning, SAST, SCA, container etc)
Implementation of open source container registry tool harbor to save cost and increase efficiency compared to AWS ECR.
Implementation CI/CD Pipelines for front-end and backend services of zscaler control plane product.
Migration of control plane services from monolithic to micro-services architecture with kubernetes based deployments i.e ec2/ecs -> eks using Jenkins and argoCD.
Implementation of monitoring system based on Victoria metrics, grafana and Prometheus for Jenkins build clusters and agents.
Driving architecture discussions and development decisions through inclusion and participation of the engineers on the team.
Led projects and initiatives to improve our software delivery to release software from once a quarter to once a month by improving CI/CD and implementing GitOps.
Led and Built vendor relationship management with tools like snyk, blackduck and sonarqube to standardize the licensing models across zscaler.
Standardized the documentation process for project designs, RCA's, case studies and runbooks.
DevOps Lead
Footlocker Retail Inc
10.2018 - 05.2022
Led a team of DevOps/Release engineers for infrastructure automation and Build/Release Automation (CI/CD).
Communications Lead for India at LSEG (London Stock Exchange Group) (Formerly Thomson Reuters, Refinitiv)Communications Lead for India at LSEG (London Stock Exchange Group) (Formerly Thomson Reuters, Refinitiv)