Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nagabhushan G A

Bengaluru

Summary

Dynamic QA Lead with proven expertise, excelling in defect management and sprint handling. Spearheaded the creation of systematic test suites and automated scripts, enhancing team efficiency. Adept at customer communications and problem-solving, I fostered a collaborative environment that improved product quality and team performance.

Overview

12
12
years of professional experience

Work History

QA Lead

Ready Networks
08.2022 - Current
  • Handled a team of 4 QA members
  • Created new test suites in a systematic and well defined manner making it easy for for everyone to refer test cases and coverage on each module.
  • Conducted weekly twice QA team meeting to understand current progress in each team, any hiccups for team members in completing their tasks, if so resolve them and making sure things are smooth and on track from QA perspective.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Communicated directly with QA team to resolve user-reported problems and questions.
  • Acted as first point of contact for Customer reported issues by leading the Helpdesk Support team for Technical issues thereby assigning customers reported issues to team members and making sure its handled properly and pushed to production based on priority.
  • Having well versed knowledge on product, assisted developers in handling all areas related to features by providing approach to a problem including areas of impact to be handled.
  • Created a dashboard on Azure DevOps to track status of stories, bugs(internal and production), team wise status etc. for internal and stake holders reference to know where everyone stands at with respect to development.
  • Attended calls with customer and provided them solutions for the problem logged by them.
  • Worked on 3 weeks sprint model from gathering requirements to reviewing stories to implementation, testing and release.
  • Headed the release process and formed a release team responsible for handling all activities during release from collecting migration scripts, branching, configurations, running pipelines and pre and post
    production support.
  • Have a good knowledge on Microsoft Partner center and Azure DevOps.
  • Verified invoices and suggested a tool for automating the invoice validation providing the areas which the tool has to validate on invoices.
  • Coordinated with Product owner on weekly basis for updating the status and to get insight on upcoming work to plan in advance.
  • Played the role of Scrum Master handling the sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Have excellent communication skills and managing work making sure nothings is left dry.
  • Recommended strategies and methods to improve test plans and test processes.
  • Acted as go-to resource for development team, providing clarity on tasks, gathering
    missing information or requirements and handling project changes.
  • Coached and motivated QA team to develop competencies and logical thinking to understand the feature and test all areas of impact.

QA Lead

TietoEvry India Pvt. Ltd.
07.2015 - 08.2022
  • Performed Manual testing of the software.
  • Built automated test scripts to handle repetitive software testing work using Selenium Webdriver, C# and n-unit.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Tested the software for Usability testing on Windows, Android and iOS mobile devices.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Tested the application for different language support.
  • Installed instances and features on on-prem setup.
  • Coached new team members on product.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Kept scripts and test cases updated with current requirements.
  • Created pipeline on Azure DevOps for running UI tests.
  • Created weekly report on bugs and status.
  • Worked as QA member for more than one team simultaneously.

Software Engineer

NTT DATA Global Delivery Services Private
07.2013 - 07.2015
  • Tested a pharmacy software product from writing test scenarios, test cases and execution of them.
  • Tested the software using hardware device like Rx scanner.
  • Worked on waterfall methodology.

Education

Bachelor of Engineering - Mechanical Engineering

Sri Taralabalu Jagadguru Institute of Technology
Ranibennur, India
04-2012

Skills

  • Defect management
  • Backlog Management
  • Sprint Handling
  • Team Facilitations
  • Requirement Gathering
  • Manual Testing
  • Selenium Webdriver
  • Customer Communications
  • Scrum
  • Presentation skills
  • Risk Identification
  • Usability testing
  • Team Training
  • Problem-solving

Timeline

QA Lead

Ready Networks
08.2022 - Current

QA Lead

TietoEvry India Pvt. Ltd.
07.2015 - 08.2022

Software Engineer

NTT DATA Global Delivery Services Private
07.2013 - 07.2015

Bachelor of Engineering - Mechanical Engineering

Sri Taralabalu Jagadguru Institute of Technology

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Nagabhushan G A