Nabeer MK
Bangalore
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 16 Years of progressive IT experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Systems Administrator
Sami Sabinsa Group Limited
03.2007 - Current
- Provide Tier 2 & 3 level support for global customers
- Function as Major Incident technical lead involved in resolving incident
- Analyze future requirements
- Involve in decision-making process regarding technology to be deployed and products to be purchased
- Provide technical support for Management team including Chairman and CEO
- Follow up with vendors and stakeholders in rendering support to globally hosted IT Infrastructure
- Stakeholder management
- Microsoft Software License Management
- Designed and implemented IT Security for Sami Sabinsa Group R&D Division
- Set up IT Infrastructure support team for Sami Sabinsa Group of Companies
- Set up BCP and Disaster recovery location for Sami Sabinsa Group Ltd.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
Education
Diploma -
Diploma in Computer Hardware And Maintenance
B.A -
Calicut University
04.2003
Skills
- Operating System: Windows, Mac
- O365 Administration
- Networking: LAN, WAN, Wireless LAN, ILL implementation
- Antivirus: McAfee, Symantec, Trend Micro
- Backup Solution: Commvault
- Infrastructure Planning
- Server Management
- Windows administration
- User Support
- Firewall Management
- Workstation Maintenance
- System Upgrades
- End-User Training
- Hardware knowledge
- Asset Management
- Microsoft Office Suite
- Email Administration
Certification
- Diploma in Computer Hardware and Maintenance, 2004
- Microsoft Certified Systems Administrator (MCSA)
Languages
English
Malayalam
Kannada
Tamil
Professional Experience
Qualified Windows Server administrator with over 15 plus years of experience in IT Infrastructure setup, Support and Networking. Skilled in remote management and onsite/offshore service delivery operations. Proven ability in ensuring compliance to documented processes, procedures, guidelines, and instructions pertaining to IT systems, applications, and communication equipment within the organization. Experienced in Stakeholder Management and Vendor Management.
Key Skill Areas
- Windows Server
- Networking
- Microsoft Hyper-V
- IT Infrastructure Mgmt
- Stakeholder Management
- Vendor Management
- Decision Making
Marital Status
Married
Professional Development
- Time Management, Sami Sabinsa Group Ltd, 04/2010
- ITIL Training, Sami Sabinsa Group Ltd, 08/2010
Personal Information
Nationality: Indian
Date of Birth: 01/01/1982 Marital Status: Married
Hobbies and Interests: Travelling and Reading
Address: #602, B Block, Prince Town Apartment, Jalahalli west, Shettihalli Bangalore – 15
Hobbies and Interests
Travelling and Reading
Microsoft Windows 11&10 - Windows Server 2022&2019 - MS365 administration
MS 365 Administration
• Hyper-V Administration (windows 2012)
• Active Directory Administration and TCP/IP Network Troubleshooting
Additional Information
• CommVault Backup administration (configure user profiles, monitor, and restore
•Microsoft Windows 11,10 &7 - Windows Server 2019, 2022. Skills in Managing, configuring, and troubleshooting Servers and Client Computers and installation of software.
Timeline
Systems Administrator
Sami Sabinsa Group Limited
03.2007 - Current
Diploma -
Diploma in Computer Hardware And Maintenance
B.A -
Calicut University
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