Summary
Overview
Work History
Education
Skills
Role History
Timeline
Generic

Mounika Mamillapalli

Software Engineer
Hyderabad

Summary

Ambitious Quality Analyst with track record of dependability and leadership, served 3 clients in key areas like testing, validation, etc. Well versed with major testing technologies & process like – Software testing life cycle, manual, functional, regression, smoke, sanity, SDLC, STLC, BLC, SoapUI & Postman, JIRA.


Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Quality Analyst

Discovery
11.2022 - 02.2023
  • Healthy Weight: Adding new Benefit Partner Healthy weight, where members can sign-up for benefit and choose Tier. Displaying prices depending upon their BMI Result in VC and VHC assessments, Encouraging people health by allowing them to make healthy food choices, Dietician visits and allocating Points for different visits and upon completion of VC and VHC’s Assessment's.
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Enhanced product quality by conducting rigorous manual testing and documenting variances from expected results.
  • Developed comprehensive test cases to cover wide range of scenarios, ensuring thorough coverage of all features.
  • Collaborated with product management to clarify requirements, ensuring test plans fully addressed user needs.
  • Tools: SoapUI & Postman, JIRA
  • Skills: Functional testing

Quality Analyst

Discovery
Johannesburg
02.2021 - 10.2022

BAU TEAM: This team deals with production issues and onboarding of new partners as part of Year ending projects as below.

  • HPV Vaccine: To check correct points allocation when qualified member captures HPV event and correct points will be deducted from available points
  • Treadmill Test: To check correct set of questions displayed when Health care professional completes health details of member in website and checking points allocation depending on the outcome of the test result and email confirmations.
  • HPV Servicing: Updates to the existing mnemonics and points allocation for PAP Smear and HPV as per business rules and checking manual claim uploads process and verifying points allocation when claim rejects and approve
  • Planet Fitness VA 25% Change: Adding new compo for Planet Fitness Gym partner and checking complete benefit compo set-up like Benefit eligibility, Activations, Cancellations via different reasons codes, Reinstatements through different reason codes. Checking activations at different times in a month and verifying activation dates as per Business Rules, Performing Role swaps, Branch changes, Partner Integration testing.
  • Healthy Food Smart Shopper: Verifying HFSS benefit cancellation when valid member cancels their Vita policy with correct reason codes, description as per BRD’s and Eff_from and Eff_to dates as per request. Verifying reinstate of benefit with correct reason codes and descriptions when member reinstate vita policy and checking HFSS benefit Eff_from, Eff_to dates when member transfers from one policy to another new policy with role changes
  • Healthy Dining workflow Fix: Updating Retry step when process fails to complete Capture Purchase step and an entry to DB when workflow process completes Capture Purchase step and goes to cashback process step if applicable and then completes the process. This is to reduce failure / stalled workflow process in production and calls to servicing sector
  • Duplication of Healthy Food cashback SMS: Updating Finance Instruction table with 10-digit notification ID instead of NULL to avoid duplicate Healthy Food cashback SMS for Vitality members. This is to avoid customers in receiving duplicate SMS for the same month with different cashback amount which reduces calls to servicing sector of Finance related queries.
  • TV Rate update: Updating TV rates for different clubs like Cycling, Running, both Cycling & Running as per financial year updates
  • Onboarding New Fitness Network Itensity: Onboarding New fitness network Itensity like OCTIV for members to complete various Online and Facility workouts for members on different Vitality plans to earn points for their valid workouts, which helps them to achieve their goals earn Vitality points towards their status.
  • VA Activation through VOA: Activating Vitality Active for eligible health schemes members through Vitality Online Journey and checking activation of eligible benefits after Vitality Active activated successfully.
  • Onboarding New PMA Vendor Ambium: Onboarding new PMA vendor Ambium like Allegra in the market where members can complete HC and VHC for eligible Health only member’s and Vitality Health members to earn points as per assessments outcomes.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
  • Developed and maintained quality assurance procedure documentation.
  • Supported the successful launch of new products by contributing expertise in defining quality specifications during the development phase.
  • Optimized resource utilization by effectively prioritizing tasks based on project timelines and risk assessment outcomes.
  • Enhanced product quality by conducting rigorous manual testing and documenting variances from expected results.
  • Collaborated with product management to clarify requirements, ensuring test plans fully addressed user needs.
  • Developed comprehensive test cases to cover wide range of scenarios, ensuring thorough coverage of all features.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Incorporated delivery requirements into planning of testing schedules.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
  • Tools: SoapUI & Postman, JIRA
  • Skills: Functional testing

Quality Analyst

Discovery
Johannesburg
12.2020 - 01.2021
  • Local Flight Travel Benefit Usage Update : Updating number of usages, discounts for local flights of different cohorts type and their combinations as per Business rules. Checking discounts for different cohorts as per their plans and spend band’s and verifying complete booking process and discounts applied.
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed and maintained quality assurance procedure documentation.
  • Prepared various Test scenarios, Test cases as per BRD.
  • Documented testing procedures for developers and future testing use.
  • Tools: SoapUI & Postman, JIRA
  • Skills: Functional testing

Quality Analyst

Discovery
05.2020 - 11.2020
  • Ster-Kinekor Movie Benefit: · Activation of Ster-Kinekor movie benefit for different members on policy with different roles like Principal party, Spouse, Children>18 and
  • Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
  • Prepared documents like Test scenarios, Test cases, Test plan, RTM, Test Strategy, Test data, Bug report, Test execution report
  • 100+ test cases using black box testing techniques based on the system requirements
  • Conducted Component / Unit Testing, Functional Testing (System Test and System Integration Testing), Regression Testing and manual API testing using SoapUI and Postman
  • Tools: SoapUI & Postman, JIRA
  • Skills: Functional testing

Quality Analyst

Discovery
02.2020 - 04.2020
  • Audit Findings: Awarding points for events completed by members with in the age criteria and roles where these points will be added to the over-all status of the member which results in the cashback's that member qualifies for
  • Prepared various documents like Test scenarios, Test cases, Test plan, RTM, Test Strategy, Test data, Bug report, Test execution report
  • Identifies gaps in requirements during tester analysis phase
  • 50+ test cases using black box testing techniques based on the system requirements
  • Conducted Functional Testing (System Test and System Integration Testing), Regression Testing and manual API testing using SoapUI and Postman
  • Tools: SoapUI & Postman, JIRA
  • Skills: Functional testing

Application Tester

Erudex
11.2016 - 11.2017
  • Project Overview: Erudex as an E-learning platform helps you keep pace with knowledge beyond the boundaries of a classroom
  • Our online learning app is driven to match the needs of every student while keeping their capabilities in mind
  • Besides helping students excel in CBSE and State Board exams, we have made it easy for students to prepare for entrance exams such as IIT-JEE, NEET and EAMCET
  • Prepared scenarios for Integration for different applications for different roles and platforms
  • 100+ test cases using black box testing techniques based on the system requirements
  • Conducted, Functional Testing (System Test), Regression Testing and UI Testing
  • Erudex as an E-learning platform helps you keep pace with knowledge beyond the boundaries of a classroom
  • Our online learning app is driven to match the needs of every student while keeping their capabilities in mind
  • Besides helping students excel in CBSE and State Board exams, we have made it easy for students to prepare for entrance exams such as IIT-JEE, NEET and EAMCET
  • Tools: SoapUI, JIRA
  • Skills: Functional testing

Quality Control

Tech Mahindra
04.2014 - 11.2015
  • Project Overview: Plutus is designed to be social hub for JP Morgan
  • It will capture the “TWEETS” and sanitized them with a set of rulebooks comes with a comprehensive range of tools that enable you to connect, share collaborate both within your organization and externalization features including profiles, activity streams, conversations, blobbing, social bookmarking and much more
  • Plutus can be the social face of your organization
  • Involved in various documents like quality control review & scope document.
  • 100+ test cases using black box testing techniques based on the system requirements.
  • Plutus is designed to be social hub for JP Morgan
  • It will capture the “TWEETS” and sanitized them with a set of rulebooks comes with a comprehensive range of tools that enable you to connect, share collaborate both within your organization and externalization features including profiles, activity streams, conversations, blobbing, social bookmarking and much more
  • Plutus can be the social face of your organization
  • Tools: SoapUI, JIRA
  • Skills: Functional testing

Education

Bachelor of Science - computer engineering

Acharya Nagarjuna University
Guntur
08.2008 - 05.2012

Skills

SoapUI, Postman, Swagger (For Rest services testing using end pointers)

MS SQL

JIRA (For Logging Bugs and tracking Bug Status)

HP ALM (For updating Project status with Requirements, test Scenarios, test Cases, test execution, Bugs and mapping bugs with requirements and test reports))

undefined

Role History

  • Test Analyst, Jul 2021 – Dec 2023
  • Test Analyst, Feb 2020 – Jun 2021
  • Application Tester, Erudex (E-Learning), Nov 2015- May 2016
  • Quality Control, Plutus - JP Morgan, Apr 2014- Nov 2015

Timeline

Quality Analyst

Discovery
11.2022 - 02.2023

Quality Analyst

Discovery
02.2021 - 10.2022

Quality Analyst

Discovery
12.2020 - 01.2021

Quality Analyst

Discovery
05.2020 - 11.2020

Quality Analyst

Discovery
02.2020 - 04.2020

Application Tester

Erudex
11.2016 - 11.2017

Quality Control

Tech Mahindra
04.2014 - 11.2015

Bachelor of Science - computer engineering

Acharya Nagarjuna University
08.2008 - 05.2012
Mounika MamillapalliSoftware Engineer