Mouna Teja Meka
Hyderabad
Summary
Detail-oriented and results-driven Quality Assurance Specialist & Business Analyst with over 6 years of experience in software testing, defect coordination, Requirements Specialist and quality assurance within telecommunications and ICT domains. Expertise in test case creation, execution, defect triaging, and metrics reporting. Proficient in using OpenText ALM, Jira, and various test management tools. Actively seeking to expand knowledge in ISTQB certification, Salesforce, IFS, TOAD, XML Spy, and other relevant tools. Eager to contribute to high-quality project delivery and grow in new technology areas.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist & Business Analyst
Tech Mahindra
09.2022 - Current
- Lead defect triaging and impact assessment processes for multiple software testing projects, ensuring the timely closure of defects in collaboration with project teams and stakeholders.
- Manage a consolidated Defect Log and Traceability Matrix, ensuring all defects are tracked and reported accurately.
- Coordinate with Test Leads and project managers for defect impact analysis and to establish priorities based on severity, priority, and impacted areas.
- Deliver defect status reporting and analyze metrics to provide insight into defect trends, ensuring that all defects are addressed promptly.
- Ensure adherence to SLAs for defect resolution, regularly reminding teams to keep defect fixes on track.
- Use OpenText ALM and Jira to manage defect statuses, testing cycles, and communications with stakeholders.
- Conduct Impact Analysis to assess the scope of defects and work with test teams to schedule retests as required.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Software Test Engineer & Junior Business Analyst
Huawei Technologies
01.2019 - 08.2022
- Created and executed test cases for both manual and automated testing processes, ensuring robust testing of applications across various environments.
- Provided documentation for testing procedures and defect tracking, maintaining clear and concise reports for both technical and non-technical stakeholders.
- Collaborated with cross-functional teams to manage defects and track progress toward timely resolution.
- Utilized tools such as Ready API and OpenText ALM to streamline the defect management and reporting process.
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Education
MBA -
Liverpool John Moores University
Liverpool, United Kingdom10-2023
Bachelor of Science - Computer Science & Engineering
Jawaharlal Nehru Technological University
Kakinada, India04-2018
Skills
- Software Testing (Manual & Automated)
- Defect Coordination & Triage
- Test Case Creation, Execution, and Reporting
- Test Lead Experience
- Defect Management & Metrics Reporting
- SDLC & QA Methodologies
- OpenText ALM Quality Center
- Jira, SharePoint, Microsoft Project
Certification
- Professional Scrum Master I Certification, Scrum.org
- Professional Scrum Product Owner I Certification, Scrum.org
- Certified Insurance Business Analyst, NSE
- Scrum Foundation Professional Certificate, Certiprof
- Certified Agile Test Analyst
Additional Information
- An effective communicator with excellent organizational, problem solving, analytical & team building skills with the capability to relate to people at any level of business and management. Highly motivated and detail-oriented self starter.
- Willing to Travel - Yes
Timeline
Quality Assurance Specialist & Business Analyst
Tech Mahindra
09.2022 - Current
Software Test Engineer & Junior Business Analyst
Huawei Technologies
01.2019 - 08.2022
MBA -
Liverpool John Moores University
Bachelor of Science - Computer Science & Engineering
Jawaharlal Nehru Technological University
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