Highly focused and detail-oriented Ecommerce Sales Manager with an 15 years overall experience in companies like Honeywell International, Huawei Technologies, Amazon India, Vista System , Dell India in Ecommerce Sales, Account Management, Business Operations, Business Development, Demand Planning, Inventory Management, Marketing campaigns. Exceptional record of revenue generation and able to manage multiple simultaneous projects with high efficiency and accuracy. Adept at working independently or managing a professional Ecommerce team.
· Responsible for e-commerce sales of USA & Canada in managing brands like Yitamotor, Yitahome & Oedro in Amazon.
· Manage e-commerce operations and marketing campaigns; work with internal and external partners on campaign setup.
· Analyze user behavior and campaign data, and conduct continuous optimization for campaigns.
· Generate reports and present to sales heads, on topics of branding and operations when required.
· Conduct competitor analysis and market analysis with good understanding of electronics markets.
· Analyze operation data for improvement and act to close gap.
· Cultivate online shopping in local markets by means of gaining new users, maintaining active users,improving conversion rate etc.
· Responsible for e-commerce project management of India in launching Linksys routers in Amazon & Flipkart and make sales plan and execute the regular and seasonal promotions.
· Manage e-commerce operations and marketing campaigns; work with internal and external partners on campaign setup.
· Analyze user behavior and campaign data, and conduct continuous optimization for campaigns.
· Generate reports and present to sales heads, on topics of branding and operations when required.
· Conduct competitor analysis and market analysis with good understanding of electronics markets.
· Analyze operation data for improvement and act to close gap.
· Cultivate online shopping in local markets by means of gaining new users, maintaining active users,improving conversion rate etc.
· Responsible for e-commerce project management of India in launching all products related to MMS- Mass Mid Segment in Amazon & Flipkart and make sales plan and execute the regular and seasonal promotions.
· Manage e-commerce operations and marketing campaigns; work with internal and external partners on campaign setup.
· Analyze user behavior and campaign data, and conduct continuous optimization for campaigns.
· Generate reports and present to sales heads, on topics of branding and operations when required.
· Conduct competitor analysis and market analysis with good understanding of electronics markets.
· Analyze operation data for improvement and act to close gap.
· Cultivate online shopping in local markets by means of gaining new users, maintaining active users, improving conversion rate etc.
· Responsible for e-commerce project management of India in launching all electronic products of Huawei in Amazon & Flipkart. Make sales plan and execute the regular and seasonal promotions.
· Manage e-commerce operations and marketing campaigns; work with internal and external partners on campaign setup. Analyze user behavior and campaign data, and conduct continuous optimization for campaigns.
· Generate reports and present to Chinese sales head, on topics of branding and operations when required.
· Conduct competitor analysis and market analysis with good understanding of electronics markets. Analyze operation data for improvement, and act to close gap.
· Cultivate online shopping in local markets by means of gaining new users, maintaining active users, improving conversion rate etc.
· Worked closely with product team and prepared road map for upcoming launches and execution of Marketing campaigns ( SP,SB & Display campaigns )
· Managed escalations related to customer reviews &
feedback.
· Trouble shooting catalogue relates issues.
· In-stock management and shipment plan.
· Responsibilities include managing SAM sellers, vendors & brands across multiple categories(Electronics , Grocery, Pets, Books & Beauty) categories and driving the growth of the seller's business. Majorly to build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
· Managing category, seller P&L, key improvement initiatives and projects, drive new product launches and relationship extensions by partnering with the business development and onboarding teams. Driving GMS from SAM sellers.
· Individually launched brands & major players in the category through extensive market research. Worked upon bringing in the relevant selection, design targeted promotions, and manage partners including sellers and brands.
· Analyzing pricing and in-stocking data for evaluation on quarterly strategic planner for procurement and merchandizing.
· Analyze the business to understand trends, shifts, spikes/dips etc. Analyzing query trendsand create keywords packs, bids and budget suggestions; gather and analyze data ataccount/campaign level and industry level.
· Building sales pipeline of business opportunities, creating deals, merchandising offers,discounts, banners and sponsored products/ads for strategic accounts.
· Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency, drive high renewal rate and meet clients' KPIs,handling all operational issues.
· Preparing Monthly, Quarterly Business Reports and business forecasting & demand.
Team Lead:· Managed a team of 4 members where I have closely worked to publish weekly business review ( WBR) & Cluster in stock dashboards.
· Defined lightning deals, DOTD and marketing campaigns such as SP, SB & display Ads
Worked on Pricing where our team was responsible to take feedback on marketplace commission charges and pass on the feedback to leadership team.
· Worked as Inside sales support in allocating online carts
· Cold Calling
· Quote Creation
· Order Processing
· Operation Management
· Worked as Inside sales support in allocating online carts.
· Reviewing online orders.
· Allocating online carts to Sales team for closures.
· Publishing Business dashboards.
· Cold Calling.
Processing EMPP orders
E-commerce Sales, Account Management, Business Operations, Business Development, Demand Planning, Inventory Management, Marketing campaigns, Marketing
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