Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Languages
Interests
Timeline
Generic

MOHAMMED ASIF JAMEEL

Reservation Supervisor & Sales Executive
Hyderabad

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Administrative Executive

McCare Pharmaceuticals
03.2014 - 02.2017
  • Collected data, input records, and protected electronic files.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
  • Served as a liaison between executives and clients or stakeholders; maintained strong relationships through effective communication.
  • Filed paperwork and organized computer-based information.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Reservation Executive

KBN Travels
08.2017 - 04.2018
  • Responded quickly to telephone, email, online and in-person requests to book or update services.
  • Provided exceptional customer service during high call volume periods, maintaining professionalism under pressure.
  • Reduced booking errors with meticulous attention to detail and thorough verification procedures.
  • Enhanced customer loyalty by providing personalized recommendations based on guest preferences.
  • Negotiated group rates with hotels to meet budget and client requirements.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Reservations Supervisor

Flynas
05.2018 - Current
  • Improved customer satisfaction by efficiently managing reservations and addressing guest concerns.
  • Coordinated with sales teams to maximize group bookings, increasing overall revenue generation potential.
  • Assisted in the development of promotional packages, driving revenue growth within the department.
  • Maintained up-to-date knowledge of industry trends, adjusting strategies as needed to remain competitive within the market.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Built strong relationships with clients by following up on bookings and suggesting new travel destinations.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Fostered a culture of continuous improvement by encouraging open communication among team members regarding challenges faced or opportunities identified within the department.
  • Monitored daily sales performance and provided feedback to each team member.
  • Actively participated with sales team for sales visit to clients for enhancing relationship.
  • Promoted to sales & also to supervise reservations.
  • Implemented new software tools for more effective reservation tracking and management.
  • Developed training materials to help new hires quickly become proficient in company policies and procedures.

Education

Diploma Air Ticketing With GDS ( Amadues/Galileo) - Tourism And Travel Management

MAK Aviation Academy
Hyderabad, India
04.2001 -

High School Diploma -

National Institute of Open Schooling
Gulbarga, India
04.2001 -

Skills

Booking Systems Proficiency

Microsoft Office

Data Analysis

CRM systems expertise

Effective Communication

Time Management

Event Coordination

Record Keeping

Team Collaboration

Promotional Strategies

Market Research

Accomplishments

  • Documented and resolved pending queries from clients post covid which led to strong & loyal relationship with clients.
  • Constantly top performer by completing multi tasking with accuracy and efficiency.
  • Supervised team 8 reservations staff members.
  • Used Microsoft Excel to develop & streamline data input & record keeping for all offices around India.
  • Resolved issue & improvise product through continuous testing & client response.
  • Tailored Presentations & conducted zoom meetings to help better understand the product to our clients & associates.
  • Prepared and presented training materials for new hires and existing staff, improving team knowledge and skills set.
  • Balanced work & personal life.

Additional Information

Working constantly & loyally to current organization with room for learning more, Had presented flynas at several events i.e, Saudi Tourism, Umrah Tourism, Workshops, TIIFA etc. Showing exemplary results & working hard for not just reservation but actively involving in sales for revenue growth, Marketing & promotions to widen the spectrum for th product, assist accounts to tally sales, revenue, post & present reports for better understanding, socialize with clients to cater as per the markets flow. By attaining to above mentioned work ethics have achieved the highest position in my department & has been considered for participation in many valuable decisions for reviewing & betterment of product & office space. Have been updating with real world advancement in technology & daily development. Have been signing up for short course training in Microsoft office, Data analytics, Customer relationship management etc. Now have been seeking to bring strategic insights and a customer-centric approach to an upscale organization.

Software

Microsoft Office

Canva

Tally

Amadues

Galileo

Salesforce

Google Analytics

Microsoft Office Suite

Google Workspace

Microsoft Power BI

Microsoft Teams

Microsoft Excel

Languages

English
Advanced (C1)
Arabic
Elementary (A2)
Urdu
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Elementary (A2)

Interests

Football

Driving

Travel Enthusiast

Reading

Gaming

Service Innovation

Digital Marketing

Industry Networking

Timeline

Reservations Supervisor

Flynas
05.2018 - Current

Reservation Executive

KBN Travels
08.2017 - 04.2018

Administrative Executive

McCare Pharmaceuticals
03.2014 - 02.2017

Diploma Air Ticketing With GDS ( Amadues/Galileo) - Tourism And Travel Management

MAK Aviation Academy
04.2001 -

High School Diploma -

National Institute of Open Schooling
04.2001 -
MOHAMMED ASIF JAMEELReservation Supervisor & Sales Executive