MOHAMMED TAQIUDDIN ASLAM
HYDERABAD
Summary
Competent ramp agent with exemplary communication skills. Also a goal-driven and skilled individual offering 6 years of experience in aviation industry. Knowledgeable and critical thinker. Highly effective working as both part of team and in solitary role with a diverse experience in below-wing airline services.
Experienced Senior Agent with a strong background in client relations and revenue generation. Proven track record of exceeding targets and driving growth. Skilled in negotiation, communication, and problem-solving.
Overview
6
6
years of professional experience
Work History
RAMP SERVICE SENIOR AGENT
AIRINDIA SATS
Hyderabad
09.2019 - Current
- RAJIV GANDHI INTERNATIONAL AIRPORT, HYDERABAD, TELANGANA
- Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Coordinated ground crew activities to complete objectives on schedule.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Oversaw baggage handling operations and maintained compliance with safety standards.
- Implemented process improvements to enhance workflow efficiency in ground operations.
- Monitored service quality and adherence to airline policies during operations.
- Collaborated with other departments to streamline processes and improve service delivery.
- Contributed ideas for process improvements that would help improve efficiency and reduce costs.
- Established positive relationships with customers through effective communication skills.
- Implemented policies and procedures related to customer service standards across the organization.
Education
Bachelor of Technology - PETROLEUM ENGINEERING
J.N.T.U
05.2015
Skills
- Cargo and Freight
- Load balancing
- Safety compliance
- Radio communication
- Logistics coordination
- Ground operations
- Team collaboration
- Task prioritization
- Quality assurance
- Problem solving
- Time management
- Attention to detail
- Critical thinking
- Operations management
- Workforce planning
- Talent acquisition
- Performance analysis
- Coaching and mentoring
- Professional networking
- Report generation
- Marshalling Aircraft
- Aviation Regulations
- Shipping and Receiving
Certification
- Certification In Airport Operations at GMR Aviation Academy
- IATA DGR CAT 8 & 9
Projects
Preparation of GTO for a well in Mumbai Offshore Basin Using Offset Well Data, 04/2015 Summer Training on 'DRILL WELL ON PAPER', ONGC (Western offshore Basin), Mumbai, 2015
Internship
- ONGC(West Offshore Basin )
- Summer training on ‘POROSITY AND PERMEABILITY CORRELATION ON CORE SAMPLES, ONGC, Chennai,2014
Languages
English
Upper Intermediate
B2
Hindi
Advanced
C1
Urdu
Advanced
C1
Timeline
RAMP SERVICE SENIOR AGENT
AIRINDIA SATS
09.2019 - Current
Bachelor of Technology - PETROLEUM ENGINEERING
J.N.T.U