Summary
Overview
Work History
Education
Skills
Timeline
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Mohd Mustafa Mohiuddin Khan

Health Care Application Support (EHR, EMR, HIMS, PASC, LIMS)
Hyderabad

Summary

Experienced healthcare professional with over 4 years of expertise in managing and supporting EMR, EHR, HIMS, PACS, and LIMS applications. Currently working at IKS Health, supporting Privia Medical Group, a leading US-based healthcare organization.

Skilled in optimizing healthcare systems to streamline clinical workflows and improve patient care outcomes. Proven ability to deliver high-quality support and system implementations across a range of healthcare platforms.

Previous Organizations:

  • AIG Hospitals
  • Virinchi Hospital

Application Expertise:

  • EHR: Athenahealth
  • EMR: IQVIA, 21ci, Virinchi Technologies
  • HIMS: Trio Tree, 21ci, Virinchi Technologies
  • PACS: Fujifilm
  • LIMS: 21ci

Overview

5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

EHR Engineer

IKS Health
Mumbai
09.2023 - Current
  • Developed provider creation functionality for streamlined healthcare professional management.
  • Implemented intuitive dropdown menus for easy selection within the provider system.
  • Established provider groups and mapped them for efficient collaboration and organization.
  • Updated DEA numbers for Electronic Prescription of Controlled Substances (EPCS) cases to ensure compliance.
  • Managed user creation and access permissions within the system.
  • Created departments, mapped them, and configured fee schedules for accurate financial transactions.
  • Configured department time zones for synchronized scheduling across locations.
  • Designed custom filters to enhance data management and accessibility.
  • Updated task details within Salesforce application to optimize workflow efficiency.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Increased user satisfaction with timely resolution of technical issues related to the EHR system.

Application Support Engineer (EHR, EMR, HIS, PACS)

AIG Hospitals
Hyderabad
11.2021 - 09.2023
  • Collaborated with healthcare professionals to customize EMR solutions, enhancing clinical workflows and improving patient care.
  • Managed the Health Information Management System (HIMS) to ensure the accuracy, security, and accessibility of patient health records.
  • Collaborated with radiologists and imaging technicians to optimize PACS configurations, enhancing diagnostic capabilities.
  • Coordinated the implementation and maintenance of Laboratory Information Management System (LIMS) to streamline laboratory processes.
  • Worked closely with laboratory staff to customize LIMS for efficient sample tracking, analysis, and reporting.
  • Developed and conducted training programs for healthcare staff on the effective use of EMR, HIMS, PACS, and LIMS systems.
  • Provided ongoing support to users, troubleshooting issues, and ensuring optimal system utilization.
  • Collaborated with IT teams to address technical issues, implement upgrades, and enhance system functionalities.
  • Worked with software vendors to stay informed about updates, new features, and industry best practices.
  • Extracted, analyzed, and presented data from EMR, HIMS, PACS, and LIMS for reporting purposes.
  • Participated in testing and quality assurance efforts, ensuring seamless integration of new features and enhancements into healthcare applications (EMR, EHR, PACS, LIMS).
  • Acted as the primary point of contact for end users, offering prompt and efficient support.

HIMS Executive

Virinchi Hospitals
Hyderabad
08.2020 - 08.2021
  • Collaborated with healthcare providers to customize HIMS to support clinical workflows.
  • Ensured alignment between HIMS capabilities and healthcare provider needs.
  • Resolved software issues promptly, worked closely with end users to diagnose problems, troubleshoot errors, and implement effective solutions.
  • Provided technical support for HIMS users, addressing issues promptly and efficiently.
  • Collaborated with IT teams to troubleshoot and resolve system-related problems.
  • Conducted training sessions for staff on HIMS usage, updates, and best practices.
  • Developed educational documents to enhance user proficiency and promote system utilization.
  • Collaborated with cross-functional teams to customize the system based on organizational needs.
  • Worked with vendors to evaluate new features and recommend improvements.
  • Ensured the accuracy, completeness, and security of patient information.

Education

Master of Hospital Management - Healthcare IT

Deccan School of Management
Hyderabad, TS
01.2017 - 01.2019

Skills

  • Time Management

  • Communication

  • Training Assistance

  • Quality control

  • Team collaboration

Timeline

EHR Engineer

IKS Health
09.2023 - Current

Application Support Engineer (EHR, EMR, HIS, PACS)

AIG Hospitals
11.2021 - 09.2023

HIMS Executive

Virinchi Hospitals
08.2020 - 08.2021

Master of Hospital Management - Healthcare IT

Deccan School of Management
01.2017 - 01.2019

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Mohd Mustafa Mohiuddin KhanHealth Care Application Support (EHR, EMR, HIMS, PASC, LIMS)