Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Timeline
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Mirza Wasi Imran

Mirza Wasi Imran

Hyderabad

Summary

Experienced Analyst skilled in efficiently managing and analyzing large volumes of information. Proactively identifies and addresses potential issues in operations, workflow, and production by uncovering trends that impact business success. Results-oriented professional excels at translating data into actionable insights to drive strategic decision-making.

Overview

4
4
years of professional experience

Work History

Analyst

R1RCM
12.2022 - 09.2024
  • Accurately processed accounts based on US medical billing standards while meeting defined turnaround times (TAT).
  • Reviewed and resolved payer rejections with precision, ensuring compliance with regulatory requirements and maintaining efficiency within designated timelines.
  • Leveraged strong analytical skills to assess and improve billing processes, ensuring operational effectiveness
  • Proficient in MS Word, Excel utilizing these tools for data analysis, reporting, and presentation of financial information

Associate Account Management

Sutherland
02.2022 - 06.2022
  • Review & process a variety of complex incoming requests Troubleshoot ingestion and curation related issues and assess findings and solutions with a variety of internal and external stakeholders.
  • Support the team with research and information gathering.
  • Liaise with our content providers and internal teams.
  • Work cross-functionally with a range of teams at Spotify including our Artist & Label teams, Tech, Legal, Licensing, and others.
  • Contribute to improving processes, and documentation regarding the handling of incoming requests.
  • Support the team executing priority initiatives.

Customer Service Associate

Amazon Development Centre (India) Pvt ltd
06.2020 - 12.2020
  • Delivered exceptional customer support through various communication channels, ensuring prompt resolution of inquiries and concerns.
  • Assisted customers with order tracking, returns, refunds, and product inquiries while maintaining high accuracy and professionalism.
  • Managed a high volume of interactions efficiently, adhering to company policies and service level agreements (SLA).
  • Demonstrated strong problem-solving skills by identifying issues and providing tailored solutions to enhance customer satisfaction.
  • Maintained detailed records of customer interactions using internal systems to improve service quality and streamline processes.
  • Effectively collaborated with cross-functional teams to escalate complex issues and drive customer-centric solutions.

Education

B.COM -

Siddhartha Degree College
Hyderabad
01.2022

Intermediate (11th & 12th Std) -

Sri Gayatri College
Hyderabad
01.2019

10th Standard -

Gowtham Model School
Hyderabad
01.2016

Skills

  • Quick learner
  • Prioritization and scheduling
  • Critical thinking abilities
  • Proficient in medical billing processes
  • MS Excel
  • Analytical problem solving
  • Attention to detail

Languages

English
Telugu
Hindi

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge., 09/13/24, Hyderabad

Personal Information

  • Father's Name: Mirza Gulam Raza
  • Date of Birth: 06/08/00
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

Analyst

R1RCM
12.2022 - 09.2024

Associate Account Management

Sutherland
02.2022 - 06.2022

Customer Service Associate

Amazon Development Centre (India) Pvt ltd
06.2020 - 12.2020

B.COM -

Siddhartha Degree College

Intermediate (11th & 12th Std) -

Sri Gayatri College

10th Standard -

Gowtham Model School

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Mirza Wasi Imran