MIR ZAIN ALI ABEDI

Ambitious and self-motivated professional with over 4 years of experience in banking, customer service, and operations management. Proven track record in enhancing customer satisfaction, streamlining operations, and delivering exceptional service. Skilled in handling client relations, resolving issues, and ensuring a smooth operational workflow. Eager to contribute to a dynamic team and drive the success of an organization focused on customer experience and operational excellence.

• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Promoted to [NRI RM] for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
• I achieved the top employee performer record in 2024.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Resolved product issue through consumer testing.
• Trained more than [25] full time associates.
• Received numerous commendations from supervisors for team building, mentoring and leadership skills.