MD. SHAKEEL PASHA
OPD-Manager
Hyderabad
Summary
Experienced OPD Manager with over a decade of hospital administration experience. Eager to utilize strong organizational, team leadership, and patient-care coordination skills to enhance operational efficiency and elevate patient satisfaction within a forward-thinking healthcare setting.
Overview
12
12
years of professional experience
8055
8055
years of post-secondary education
4
4
Languages
Work History
Manager Out Patient Department
Mythri Hospital
10.2024 - Current
- I am responsible for OPD-Operations.
- Preparing staff duty roaster, supervising Operations staff, physician assistants, OPD nurses and Co-ordinating with consultants.
- Maintaining the data of conversions for Investigations and Admissions.
- Financial counseling for the patients about investigations and admissions.
- Ensure smooth and timely registration, consultation, and follow-up processes.
- Taking trainings for the staff regarding Process flows.
Administrator
Airaavata Hospitals
12.2023 - 09.2024
- Oversee daily office operations including scheduling, correspondence, and facility management.
- Assist staff with administrative tasks and resource management.
- Serve as the main contact between management, staff, and external partners.
- Maintain organized and up-to-date records and documents.
- Manage recruitment processes for all departments.
- Supervise non-medical staff operations.
Process Specialist (GIS)
Infosys
05.2020 - 12.2023
- Worked on Apple Maps' Finishing team handling final-stage mapping processes and quality issues.
- Managed team and monitored process escalations.
- Specialized in Substrate, Drive coding, POI Projects, SLB, and Release Gap Projects.
Manager - Orthopedic Team
Continental Hospitals
07.2017 - 05.2020
- Managed OPD/IPD operations in the orthopedics department.
- Handled data of inpatient surgeries and financial counseling for patients.
- Coordinated with consultants, physician assistants, and nursing staff to ensure smooth operations.
Manager – Operations
Insight Diagnostics
06.2016 - 06.2017
- Developed standard operating procedures for HMIS application implementation.
- Managed operational tasks and maintained data for investigations and records.
- Prepared duty rosters and oversaw operations staff.
Executive - Operations
Continental Hospitals
10.2013 - 06.2016
- Managed OPD/IPD operations and coordinated with consultants and nursing staff.
- Handled diagnostic and front office departments, including billing and patient feedback.
- Managed appointments, walk-in patients, and maintained discipline during rush hours.
Education
MBA - Hospital Administration and Healthcare Management
Nelson Business School
B.Tech - Electronics and Communications
Shadan College of Engineering And Technology
JNTUHIntermediate -
Narayana Junior College
CBSE -
Vidyanjali High School
Skills
- Operating systems
- Language
Windows 2000,XP, vista & Win7
- Operating systems
Interests
Listening to music
Reading books
Watching movies
Network Proficiency
- Installation and troubleshooting of various Windows operating systems and applications.
- User account management and network issue resolution.
- System configuration, server and workstation monitoring, and patient information management.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Manager Out Patient Department
Mythri Hospital
10.2024 - Current
Administrator
Airaavata Hospitals
12.2023 - 09.2024
Process Specialist (GIS)
Infosys
05.2020 - 12.2023
Manager - Orthopedic Team
Continental Hospitals
07.2017 - 05.2020
Manager – Operations
Insight Diagnostics
06.2016 - 06.2017
Executive - Operations
Continental Hospitals
10.2013 - 06.2016
MBA - Hospital Administration and Healthcare Management
Nelson Business School
B.Tech - Electronics and Communications
Shadan College of Engineering And Technology
Intermediate -
Narayana Junior College
CBSE -
Vidyanjali High School
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