Manaal Zakir

• Built relationships with customers to encourage repeat business.
• Top performer for 5 consecutive months.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Had good relationship with the customer where my NPS was always 100%, rewarded by UK clients for being the best performer.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.

PROJECT CINEMA-

Had launched Sky Cinemas £10 only for a month.

• Sky Cinema is an add-on, so you get access to the Sky Cinema channels, thousands of movies on-demand, paramount plus and the 2 VUE tickets a month.
• Target- to sell 5-6 Cinemas per week, achieved more than the target given.

Sold 12-13 cinemas per week.

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Processed returns and exchanges efficiently, ensuring a seamless experience for the customer.
• Boosted sales revenue by identifying customer needs and suggesting suitable clothing options.
• Handled customer complaints professionally, resolving issues promptly to maintain client satisfaction.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.