Madhura K R
Bangalore
Summary
Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.
Overview
8
8
years of professional experience
Work History
Analyst
All State India
09.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Responsible for handling various query emails received from clients and communicating back at the earliest Providing daily status and updates on progress
- Identify and report any process gaps/risks/areas of improvement during the course of case reviews
- Analyzing alerts and investigating transactional activities to detect any suspicions of financing activity.
- Maintained database systems to track and analyze operational data.
- Observed packing operations to verify conformance to specifications.
Senior Transaction Processing Officer
TCS, Bangalore
01.2017 - 01.2023
- Worked in Payment Services line of Business taking care of the work-flow customer requests
- The Quality metric threshold was99.95% and as an operational processer, I have always met my target threshold numbers in Quality, Productivity and Product knowledge tests
- Effectively arranged suspicious activity reports in compliance with established regulatory guidelines and time-frames.
- Attending weekly Client review calls and ability to manage client calls in the manager’s absence
- Completed analysis of transactional information to identify risk, trends and potential wary activity
- Performed the required KYC screenings on customers documenting the information obtained on the client’s as required by global KYC procedures.
- Doing Quality Check on accounts that has been processed by Associates
- Ensure that all customer requests are completed timely by adhering to procedures and guidelines
- Determined customer risk ratings based on analysis and research findings
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review
- Responsible to ensure the on boarding or renewals completed on time even for adhoc priority request
- Improved and implemented customer risk rating criteria with KYC management and procedure for both consumer and corporate customer.
Education
MBA - Finance
St Josephs Institute of Management
05.2021
Bachelors of Commerce - undefined
BMS College For Women
06.2017
Skills
- Investment banking
- Customer service orientation
- Work estimates
- Performance improvement
- Financial statements
- Expertise new hire training
- Problem Solving
- Decision Making
- Documentation Review
- Data Collection and Analysis
Accomplishments
- Star Performer Award, BPS Awards, Star Award -24
- DEC2019 On The Spot Award Awards for Excellence
- On the Spot Awards -16 JAN2018
- Service & Commitment Award, Service Award
Additional Information
- Certified Investment Banking Operations Professional
- Financial products
- Asset Management.
- Risk Management.
- Corporate action
- AML/KYC.
Languages
English
Advanced (C1)
kannada
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
Analyst
All State India
09.2023 - Current
Senior Transaction Processing Officer
TCS, Bangalore
01.2017 - 01.2023
Bachelors of Commerce - undefined
BMS College For Women
MBA - Finance
St Josephs Institute of Management
Similar Profiles
Ashok KumarAshok Kumar
English Teacher, Translator and Proofreader at Government Of Rajasthan State, IndiaEnglish Teacher, Translator and Proofreader at Government Of Rajasthan State, India
S. Mahaboob BashaS. Mahaboob Basha
Sr. Manager-(Finance & Accounts) at Kaveri Exports (Kaveri Groups), Hyderabad, Telangana(State), INDIA.Sr. Manager-(Finance & Accounts) at Kaveri Exports (Kaveri Groups), Hyderabad, Telangana(State), INDIA.
Dr. Narmin DamaniDr. Narmin Damani
Trainer at All State India Pvt LtdTrainer at All State India Pvt Ltd