Lakshmana Srikanth Sivvam
Visakhapatnam
Summary
Professional in system architecture, skilled in building and optimizing Pega solutions for complex business processes. Recognized for driving impactful projects and delivering scalable solutions. Known for collaborative teamwork and adaptability to evolving requirements, with focus on achieving operational excellence and timely delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Associate
Virtusa
02.2024 - 12.2024
- Collaborated with cross-functional teams for seamless integration of Pega applications into existing systems.
- Mapped functional client requirements to Pega software by translating functionality into complex user stories.
- Ensured high-quality deliverables by following Agile methodologies and participating in Scrum meetings.
- Operated Agile development environments focused on frequent iterative releases and integration of user feedback.
- Assisted in end-user training sessions, providing guidance on how to navigate the new PEGA features effectively for optimal results.
- Designed enterprise-grade solutions for large-scale clients, customizing various metrics and characteristics to each client's needs.
- Enhanced application performance by optimizing Pega code and system configurations.
Sr. Associate
Tech Mahindra
07.2023 - 02.2024
- Supported continuous improvement initiatives by suggesting enhancements to existing PEGA applications based on test findings.
- Demonstrated adaptability by switching gears between various projects while maintaining a high level of accuracy in each testing process.
- Collaborated with cross-functional teams to ensure seamless integration of PEGA systems.
- Improved software quality by executing comprehensive PEGA testing strategies.
- Validated system functionality through rigorous regression testing following updates or modifications.
- Ensured compliance with industry standards and best practices for PEGA system development and testing.
Business Operations Specialist
Amazon.Inc
12.2018 - 03.2023
- Spearheaded process improvements and participated in Kaizen teams, collaborating with leadership and top SMEs to develop and implement upcoming projects.
- Managed communication with stakeholders from US, UK, and Japan regions, providing detailed reports and addressing queries on weekly, bi-weekly, and monthly basis.
- Trained 170 newly hired associates, improving onboarding effectiveness and team productivity.
- Led pilot projects to test and refine new processes and tools.
- Manage workflow tracking to report status of projects and highlight topics for management review.
- Strong focus on tracking, measuring and reporting on progress towards team and organization's goals.
- Completed monthly reports, created presentations and pro-actively participated in weekly team meetings with stake holders and also with managers.
- Mentored and trained new hires in this role.
- Contributed to the company''s success in winning new projects by participating in pre-sales activities and showcasing Pega expertise during client meetings.
- Delivered high-quality software solutions by following agile methodologies and adhering to Pega best practices.
Data Analyst
IDA Automotive PVT LTD
07.2018 - 12.2018
- Produced monthly reports using advanced Excel spreadsheet functions.
- Spearheaded data flow improvement
- Collecting and interpreting data
- Identifying patterns and trends in data sets
- Working alongside teams within business or management team to establish business needs.
- Defining new data collection and analysis processes
- Helping develop reports and analysis
- Corrected data entry errors to prevent duplication or data degradation.
- Searched, extracted and interpreted information to determine correct input procedure.
- Organized, sorted, and checked input data against original documents.
Education
B.Tech - CSE
Raghu Engineering College
05.2014
Skills
- Business Intelligence
- Workflow Optimization
- Operations Management
- Report Generation
- Problem-Solving
- Teamwork and Collaboration
- Quantitative skills
- Organizational Skills
- Analytical Thinking
- Excellent Communication
- Data analytics
- Performance monitoring
- System performance tuning
- Client communication
- Business process management
- Pega frameworks proficiency
Accomplishments
- Trained and supported 3 new batches
- Achieved 100% by completing monthly tasks with accuracy and efficiency.
- Awarded employee of the month in Oct'24.
- Collaborated with team of 37 in the development of Brand registry.
- Received best performer in Team Level of the month Jan to April 2022.
- Received best performer in Site Level of the month for Q1 in 2021.
- Received best performer in Team Level of the month in March, 2021.
- Received best performer in Site Level of the month in October, 2020.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Certification
- Certified Pega System Architect (CSA) - Pega Academy
Timeline
Sr. Associate
Virtusa
02.2024 - 12.2024
Sr. Associate
Tech Mahindra
07.2023 - 02.2024
Business Operations Specialist
Amazon.Inc
12.2018 - 03.2023
Data Analyst
IDA Automotive PVT LTD
07.2018 - 12.2018
B.Tech - CSE
Raghu Engineering College
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