MS Dynamics CRM
Kunwarjeet Singh
Senior Manager - Business Development
Hyderabad
Summary
Aiming to leverage proven knowledge of new business development and account Management.Expertise in handling enterprise accounts segment and building relationships. Cracked amazing clientele in NON-IT, IT segment across different geographies from globe. Frequently praised as results-oriented by my peers, and can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Senior Manager-Business Development
Talent Recruit Software
04.2024 - Current
- Promoted as Senior Manager to handle business across different geographies like MENA,North America and APAC region. ( International sales ).
- Onboarded multiple partners as resellers and managed entire partnership ecosystem for company.
- Handling set 0f 45 enterprise customers across different geographies
- Successfully conducted and participated in Various HRTech events to meet HR fraternity at CXO levels.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business by cross selling and upselling to clients billed in previous FY.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Mentored junior staff members for skill development and career progression within organization.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
Associate Manager-Business Development
Talent Recruit Software
2 2023 - Current
- Articulating the clear goal and set Sales strategy for acquiring new Enterprise customers.
- Giving the demos of the Application Tracking systems (ATS) and managing the entire sales cycle including lead generation, sending
commercials, negotiations and billings using the CRM Software. - Creating, Building & growing strong sales pipeline with special focus on enterprise sales
- Identifying the new business opportunities in various sectors & markets through lead generation.
- Identifying competition and building proactive action plan
- Understanding the Customer requirements and provide customized demonstration based on their requirements
- Working on Global RFPs & providing commercials to the customers & negotiating the terms of agreements
- Aligning with Customer Success & product team to derive the customer satisfaction
- Ensuring timely update on CRM. Ensuring Forecast accuracy by effectively managing the pipeline
- Achieving quarterly & yearly targets & being part of high performing sales culture in new business segment.
- Driving customer retention & grow business with existing customers by upselling and cross selling
- Gathering market and customer information to meet with potential prospects and focus on winning the prospects.
Assistant Manger-Corporate Sales
Infoedge (Naukri.com)
4 2022 - 2 2023
- Promoted to Key accounts for managing portfolio of Enterprise clients
- Handled clients from IT, NON IT and Staffing firms
- Cross Selling and Up selling to existing clients and getting growth on the existing revenue
- Use of Data Visualization Software's like PowerBI, Excel, Tableau & PowerPoint to engage and customize the value proposition for Key Account Management by analyzing the usage of the clients
- Established excellent rapport with existing clients by consistently delivering exceptional service quality levels and addressing concerns proactively.
- Reducing churn rate and increasing customer retention quarter on quarter
- Partnering with various stakeholders across the departments (IIMJobs/Hirist/First Naukri/Naukri RMS) towards strengthening the Business Operations
- Achieving sales targets /Acquisitions through focus on existing client base in the assigned territory
- Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals.
Senior Executive-Corporate Sales
Infoedge (Naukri.com)
04.2021 - 03.2022
- Selling online recruitment solutions to corporate clients by assessing their business requirements and handling entire B2B sales cycle for new business development.
- Handled clients from small, mid cap and enterprise segment.
- Organizing the demos by analyzing the needs of the clients and presenting it to the CXO's.
- Lead generation using cold calling, Linkedin sales navigator, Lusha , SignalHire and email campaigns.
- Relentlessly prospecting, negotiation, and closing of deals with necessary documentations that also critically involved stakeholder mapping.
- Building and managing strong relationships with customers
- Actively dealing with all type of organizations and helping their HR team in the recruitment process
- CRM Management (Microsoft CRM Dynamics) and work on leads funnel and mapping leads through various platforms like Zaubacorp,LinkedIn, Owler, Sales Navigator etc
- A thorough focus on the Customer Service and training conducted round the year
- Gathering market intelligence, (SWOT Analysis, PESTLE Analysis) tracking competitor's activities and providing valuable inputs for fine tuning sales & marketing strategies
Education
MBA - Marketing
ICFAI Business School
Hyderabad, India 02.2019 - 02.2021
Skills
B2B Corporate Sales
Awards
- VOIS Challenge award in Talentrecruit software presented by NASSCOM India in May 2024
- Rookie Rockstar award in Naukri.com Q1 FY FY 22-23.
Software
Hubspot CRM
Linkedin Sales Navigator
Power BI
Pipedrive CRM
ATS
Analyzing client usage on Tableau
Accomplishments
- Highest performer in the team till date.
- Reduced churn rate of existing clients by 74% in FY 23-24
- 100% Client retention with overall growth rate of 169% on the base accounts for the FY 22-23 - Q1.
- Achieved 120% of quarter target in FY 22-23 through effectively billing clients.
Timeline
Senior Manager-Business Development
Talent Recruit Software
04.2024 - Current
Senior Executive-Corporate Sales
Infoedge (Naukri.com)
04.2021 - 03.2022
MBA - Marketing
ICFAI Business School
02.2019 - 02.2021
Associate Manager-Business Development
Talent Recruit Software
2 2023 - Current
Assistant Manger-Corporate Sales
Infoedge (Naukri.com)
4 2022 - 2 2023
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