MS Dynamics CRM
Kunwarjeet Singh
Senior Manager - Business Development
Hyderabad
Summary
Aiming to leverage proven knowledge of new business development and account Management.Expertise in handling enterprise accounts segment and building relationships. Cracked amazing clientele in NON-IT, IT segment across different geographies from globe. Frequently praised as results-oriented by my peers, and can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Senior Manager-Business Development
Talent Recruit Software
04.2024 - Current
- Promoted as Senior Manager to handle business across different geographies like MENA,North America and APAC region. ( International sales ).
- Onboarded multiple partners as resellers and managed entire partnership ecosystem for company.
- Handling set 0f 45 enterprise customers across different geographies
- Successfully conducted and participated in Various HRTech events to meet HR fraternity at CXO levels.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business by cross selling and upselling to clients billed in previous FY.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Mentored junior staff members for skill development and career progression within organization.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
Associate Manager-Business Development
Talent Recruit Software
2 2023 - Current
- Articulating the clear goal and set Sales strategy for acquiring new Enterprise customers.
- Giving the demos of the Application Tracking systems (ATS) and managing the entire sales cycle including lead generation, sending
commercials, negotiations and billings using the CRM Software. - Creating, Building & growing strong sales pipeline with special focus on enterprise sales
- Identifying the new business opportunities in various sectors & markets through lead generation.
- Identifying competition and building proactive action plan
- Understanding the Customer requirements and provide customized demonstration based on their requirements
- Working on Global RFPs & providing commercials to the customers & negotiating the terms of agreements
- Aligning with Customer Success & product team to derive the customer satisfaction
- Ensuring timely update on CRM. Ensuring Forecast accuracy by effectively managing the pipeline
- Achieving quarterly & yearly targets & being part of high performing sales culture in new business segment.
- Driving customer retention & grow business with existing customers by upselling and cross selling
- Gathering market and customer information to meet with potential prospects and focus on winning the prospects.
Assistant Manger-Corporate Sales
Infoedge (Naukri.com)
4 2022 - 2 2023
- Promoted to Key accounts for managing portfolio of Enterprise clients
- Handled clients from IT, NON IT and Staffing firms
- Cross Selling and Up selling to existing clients and getting growth on the existing revenue
- Use of Data Visualization Software's like PowerBI, Excel, Tableau & PowerPoint to engage and customize the value proposition for Key Account Management by analyzing the usage of the clients
- Established excellent rapport with existing clients by consistently delivering exceptional service quality levels and addressing concerns proactively.
- Reducing churn rate and increasing customer retention quarter on quarter
- Partnering with various stakeholders across the departments (IIMJobs/Hirist/First Naukri/Naukri RMS) towards strengthening the Business Operations
- Achieving sales targets /Acquisitions through focus on existing client base in the assigned territory
- Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals.
Senior Executive-Corporate Sales
Infoedge (Naukri.com)
04.2021 - 03.2022
- Selling online recruitment solutions to corporate clients by assessing their business requirements and handling entire B2B sales cycle for new business development.
- Handled clients from small, mid cap and enterprise segment.
- Organizing the demos by analyzing the needs of the clients and presenting it to the CXO's.
- Lead generation using cold calling, Linkedin sales navigator, Lusha , SignalHire and email campaigns.
- Relentlessly prospecting, negotiation, and closing of deals with necessary documentations that also critically involved stakeholder mapping.
- Building and managing strong relationships with customers
- Actively dealing with all type of organizations and helping their HR team in the recruitment process
- CRM Management (Microsoft CRM Dynamics) and work on leads funnel and mapping leads through various platforms like Zaubacorp,LinkedIn, Owler, Sales Navigator etc
- A thorough focus on the Customer Service and training conducted round the year
- Gathering market intelligence, (SWOT Analysis, PESTLE Analysis) tracking competitor's activities and providing valuable inputs for fine tuning sales & marketing strategies
Education
MBA - Marketing
ICFAI Business School
Hyderabad, India 02.2019 - 02.2021
Skills
B2B Corporate Sales
Lead generation using cold calling, linkedin sales navigator
Giving demos of the software solutions
Negotiations on commercials
Closing entire sales cycle
Key Account Management for handling enterprise business
SaaS Sales
Account Management
Cross selling and up selling
Customer Success Management
New Business Development
Maintaining strong relationships
Awards
- VOIS Challenge award in Talentrecruit software presented by NASSCOM India in May 2024
- Rookie Rockstar award in Naukri.com Q1 FY FY 22-23.
Software
Hubspot CRM
Linkedin Sales Navigator
Power BI
Pipedrive CRM
ATS
Analyzing client usage on Tableau
Accomplishments
- Highest performer in the team till date.
- Reduced churn rate of existing clients by 74% in FY 23-24
- 100% Client retention with overall growth rate of 169% on the base accounts for the FY 22-23 - Q1.
- Achieved 120% of quarter target in FY 22-23 through effectively billing clients.
Timeline
Senior Manager-Business Development
Talent Recruit Software
04.2024 - Current
Senior Executive-Corporate Sales
Infoedge (Naukri.com)
04.2021 - 03.2022
MBA - Marketing
ICFAI Business School
02.2019 - 02.2021
Associate Manager-Business Development
Talent Recruit Software
2 2023 - Current
Assistant Manger-Corporate Sales
Infoedge (Naukri.com)
4 2022 - 2 2023