Summary
Overview
Work History
Education
Skills
Playing Snooker & Cricket, Driving
Timeline
Generic

Kumar P

General Manager
Hyderabad

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

19
19
years of professional experience
2
2
years of post-secondary education
5
5
Languages

Work History

General Manager

CAR Automotive LLP
Hyderabad
11.2020 - Current
  • Negotiated mutually beneficial contracts with vendors that ensured optimal pricing and service quality for the organization.
  • Implemented innovative scheduling practices that improved efficiency while maintaining high levels of customer satisfaction.
  • Managed client relationships to ensure long-term retention and referrals, resulting in consistent revenue growth.
  • Increased overall customer satisfaction by implementing efficient service management strategies and streamlining processes.
  • Identified areas for potential cost savings which led directly to an increase in overall profitability.
  • Developed a loyal customer base by consistently delivering exceptional service, maintaining open communication lines, and addressing concerns promptly.
  • Enhanced profitability with effective cost control measures, optimizing resource allocation, and minimizing waste.
  • Built a cohesive team focused on achieving organizational goals through regular communication, goal-setting sessions, and team-building activities.
  • Ensured compliance with industry regulations and company policies by monitoring operations closely and addressing any issues proactively.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Handling 3 branches in the state of the art. 2 service centres located in the prime IT surrounded areas and other in residential locality.
  • Handling 3500 cars as a group with 2cr labour achievement and 2.7cr parts retail.
  • Review with team and branch wise for pendency, business and customer complaints
  • KPI monitoring branch wise to ensure as a group we perform.

Sr. Service Manager

VST KIA
Bangalore
06.2019 - 10.2020
  • Led team from the day 1 in the operations and achieved 700 RO before the serving of the notice period
  • Achievement of parts with 25 lacs within 1 and half year of the operations
  • From the day of inception involved in constructions, arrangement of tools and recruitment of man power.
  • Negotiations with vendors on the services and products

Service Manager

Elite Motors Pvt Ltd
Bangalore
11.2018 - 03.2019

Service Manager

Vst Motors
Bangalore
05.2017 - 07.2018

Service Manager

Trident Hyundai
Bangalore
11.2013 - 05.2017

Sr. Service Advisor

Jubilant Motors Pvt Ltd
Bangalore
09.2012 - 10.2013

Service Advisor

Trident Hyundai
Bangalore
01.2007 - 08.2012

Technician

Prerana Motors
Bangalore
06.2006 - 01.2007

Education

No Degree - Automobile

Industrial Training Institute
Bengaluru
06.2004 - 06.2006

Skills

Operations management

Customer relationship management

Team leadership

Team building

Business development

Customer retention

Leadership and team building

Workflow planning

Staff motivation

Time management

Training and development

P&L management

Team player

Process improvements

Skilled negotiator

Playing Snooker & Cricket, Driving

I’m passionate about travel—especially road trips where I can enjoy the thrill of driving. 


Snooker is my go-to game for relaxation and focus; I actively participate in tournaments and have proudly secured winner positions in two events held in Hyderabad. 


I also enjoy organizing tournaments and leading teams, bringing people together through sport and shared enthusiasm.

Timeline

General Manager

CAR Automotive LLP
11.2020 - Current

Sr. Service Manager

VST KIA
06.2019 - 10.2020

Service Manager

Elite Motors Pvt Ltd
11.2018 - 03.2019

Service Manager

Vst Motors
05.2017 - 07.2018

Service Manager

Trident Hyundai
11.2013 - 05.2017

Sr. Service Advisor

Jubilant Motors Pvt Ltd
09.2012 - 10.2013

Service Advisor

Trident Hyundai
01.2007 - 08.2012

Technician

Prerana Motors
06.2006 - 01.2007

No Degree - Automobile

Industrial Training Institute
06.2004 - 06.2006

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Kumar PGeneral Manager