Krishnaprasad Paila

Clients

Ageas Federal Life Insurance.

• Collaborated with architects and engineers to design networks, systems and storage environments that reflected business needs, security specifications, and service level requirements.
• Assisted with the deployment of new applications into an Azure cloud.

• Currently working on O365 Admin Center, Exchange Online, Teams, SharePoint, and Microsoft Windows Support, as well as Windows Patch Management with tools like SCCM and OSMS.
• Administration of Windows Server 2012, 2016, 2019, and 2022 Operating Systems.
• Active Directory, Exchange Online, O365 Administration.
• O365 (DL, Shared Mailbox, Licenses, Domain Blocking, email blocking with subject, Anti-Spam, Resource box/Room complete administration), Global admin rights.
• Manage SCCM servers across all locations.
• SCCM packaging, AD, DNS, DHCP, and Group Policy.
• Collaborate with Application Teams, and other internal teams, on creating an SCCM package.
• Monitoring SCCM infrastructure and support.
• Experience in Microsoft Windows Server OS roles and features installation, troubleshooting, and installations.
• Software distribution, patch management using SCCM on Windows servers, and endpoints.
• Release fixes to the clients through SCCM, and troubleshoot software distribution.
• System Administration: Managing Users, Groups, Roles, and Access Permissions.
• Troubleshoot Email Delivery Issues for Office 365, Exchange 2013.
• Azure App Registration and Authentication.
• Group Policy Implementation (WallPaper.msi and exe deployment)
• DNS, DHCP, and Group Policies.
• Domain Admin access permission.
• O365 Multi-Factor Authentication setup.
• Server OS Installation and Configuration.
• MFA setup at the O365 tenant level.
• Registration apps on Azure AD and managing security groups on Microsoft Entra.
• Installation of TrendMicro Endpoint Managed Client 11.0.3 antivirus management, scanning all users, and quarantining the risks by pushing updates and the latest definitions from the global server.
• Email templates for notifications on server maintenance.
• Support tickets with Microsoft and Oracle Cloud on a need basis.

• Created compartments as per the requirements for the segregation of resources.
• Worked on the creation of VCNs, subnetting, adding routes, NSGs, and configured the Dynamic Routing Gateway.
• Created users and provided relevant access as per their activity on the OCI Console.
• Provisioning application VMs and adding storage as per the requirement.
• Extending storage to existing ones on both Linux and Windows machines.
• Increasing OCPUs and memory when required.
• Writing backup policies and taking backups of boot and block storage.
• Configured rules and events service for getting notifications of actions performed on services running on the console.
• Port customization on both Linux and Windows.
• Configured network and application load balancers.
• Good communication and interpersonal skills.
• Have the ability to cope with team leadership.