Kranthi Kumar Sreeram

As Product Owner and Delivery Lead, I drive the design, build, and deployment of ICE models by aligning business priorities with technical capabilities. The Intelligent Cognitive Engine's next-generation AI framework, nAvIn, integrates model construction, activation, and operations under a single operating model that is led by a single product. By standardizing key machine learning procedures, it streamlines demand-to-value delivery while enabling BU and DD&T to adapt models for local impact.

• Own the end-to-end AI/ML product lifecycle within the Intelligent Cognitive Engine (ICE), delivering high-impact commercial use cases.
• Lead the development and scaling of ML models across 25+ markets.
• Institutionalize ML Ops practices, model governance, and explainability.
• Drive stakeholder alignment with BUs, and DD&T.
• Champion domain-driven product management across global markets.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
• Collaborated with cross-functional teams to develop high-quality products that meet internal stakeholder needs.
• Owned and prioritized product backlog.
• Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.

As a Solution Architect (Data), I am defining the global data management strategy for GPD, establishing data governance, creating the enterprise data model for commercial applications, establishing policies and guidelines for all commercial data, designing the database for all transactional and data warehouse systems, defining the canonical messages for SOA-based system integration, and developing a Data Quality Framework.

• Solution architect and data delivery lead for GPD analytics modernization.
• Migrated Databricks from PVC to E2, implemented Unity Catalog, and Data Governance.
• Lead the Design and Delivery of the Cx Data Hub and Data Explorer tool in Power BI.
• Designed and delivered data catalogs.
• Data Steward and Data Owner for Cx Engagement Data.
• Enabled Brazil, Australia, APAC, Europe, and LATAM in the Enterprise Data Backbone (EDB).
• Streamlined inventory management for efficient loading, unloading, and distribution of goods to customers.
• Facilitated successful resolution of delivery-related disputes by mediating between customers, drivers, and internal stakeholders as needed.
• Managed vendor relationships, negotiating contracts to secure favorable terms that positively impacted the bottom line.
• Coordinated cross-functional initiatives with other departments to improve overall business operations and customer satisfaction.
• Enhanced team productivity by providing consistent coaching, feedback, and guidance to delivery staff.

As a Solution Architect (Data), I am defining the global data management strategy for GEM, establishing data governance, creating the enterprise data model for commercial applications, establishing policies and guidelines for all commercial data, designing the database for all transactional and data warehouse systems, and defining the system integration.

• Led delivery and cloud modernization for GEM markets.
• Led the migration of data warehouses and architecture for the countries of GEM from on-premises to the cloud.
• Lead the design and delivery of customer experience data hubs.
• Partnered globally to scale data ingestion, and analytics readiness.
• Ensured compliance with safety regulations, conducting regular inspections of vehicles and equipment for optimal performance.
• Maintained process improvements to further enhance productivity of deliveries.
• Improved delivery efficiency by streamlining processes and implementing effective route planning strategies.

As Solution Architect in designing the flow and overall implementation of engineering efforts. Partner with clients to capture requirements and develop solutions. Earlier been part of multiple development, enhancements, customizations and Operations. Guide a team of 20 resources in providing business and technical support of Commercial Operations Analytical Dashboards and Data Warehouse. Ensure the successful communications between multiple cross-functional and client-facing departments, including business liaisons, vendors and program management resources. Visit with business to understand their needs and address their requirements and necessities; proposed solutions to complex challenges risks and presented mitigation strategies to improve client relations.

• Spearhead the development of strategic reports and data to share with senior management.
• Propose solutions to complex issues and operating concerns that lead to greater efficiencies and productivity.
• Showcase a successful track record managing high-visibility programs utilizing both Waterfall and Agile Scrum project management methodologies to meet and exceed all program requirements.
• Implement strategies while successfully managing additional scope and adhering to resource and scope plans.
• Design and integrate multiple systems into a single application as a “One Stop Shop” solution for various needs across multiple levels in the organization.
• Designed a data integration solution for incentive compensation management.
• Designed reports and dashboards for the commercial aspects of the organization and patient services.
• Designed reports and dashboards for competitive market insights, which provide insights to commercial teams.
• Around three years of experience in client-facing roles across geographies; I worked in the UK and Switzerland.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Designed and developed the 'People Make the Difference Real Performance Management' tool to calculate specific metrics for each site, retailer, and field user; qualified bonuses for top performers ranked within each category. Provided technical leadership to six resources while guiding them through the full project lifecycle. Collaborated with functional leaders, and provided consulting services for open markets.

• Challenged the overall scope of the committed project, applied improvements to the design of innovative solutions, delivered functionalities, and maintenance enhancements while adhering to budget commitments.
• Enhanced software functionality by identifying and resolving complex technical issues.
• Mentored junior developers, fostering professional growth and enhancing team productivity.
• Developed scalable applications using agile methodologies for timely project delivery.
• Provided business support for all the countries on the rollout of the tool, providing a walkthrough on the functionalities incorporated, training end-users, and ensuring the solution was properly adopted.

Directed all aspects of knowledge transfer with both internal and external teams. Performed GAP analysis to identify opportunities for improvement, and operated as a business analyst to capture requirements and critical scope.

• Championed the launch of key applications to projects previously considered a no-start.
• Simplified the entire financial portfolio and planning process by enhancing the key applications for forecasting.
• Six months in client-facing roles in Poland, supporting clients on the requirements design of the analytical applications.
• Improved user experience, monitoring feedback and making necessary adjustments to software applications.
• Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.

Positioned to provide a tactical review of the architecture and business framework. Served as the subject-matter expert for the recalibration of internal business intelligence and standardized reports for daily, weekly, monthly, and quarterly updates.

• Successfully designed and introduced a robust BI Reporting Capability that met the strategic challenges and initiatives, as requested by internal and external stakeholders.
• Developed scalable applications using agile methodologies for timely project delivery.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.

Partnered with business leaders to establish a pragmatic data migration scope, planning, and execution protocol. Operated as the Lead Developer for BI initiatives, data warehousing, and report creation.

• Outlined the model for operating best practices and established guidelines leading to an established protocol.
• Drove end-to-end support and enhancement protocol, improved transparency, and measurable data migration.
• Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
• Continuously updated skills through training courses, workshops, and self-studying current on industry trends and emerging technologies.
• Debugged complex issues, leading to a more stable product release.
• Adapted quickly to new technologies and programming languages, enhancing overall team productivity.

Established applications, data files, and client-facing documentation according to internal best practices. Recognized the immediate need to enhance testing code, quality control efforts, and business requirement requests.

• Drove the reporting and delivery of change requests, and outlined concerns, owners, and mitigation plans for each.
• Established reports and manipulated findings to provide accurate results; established major change requests, and proposed mitigation plans on critical issues.
• Debugged complex software issues, leading to a more stable product release.