Kouser Banu Heena
BANGALORE
Summary
Dedicated admin assistant with 5+ years of experience supporting executives. Proficient in managing calendars, coordinating travel logistics, and handling confidential information. Skilled in Microsoft Office suite and exceptional communication skills.
Overview
7
7
years of professional experience
Work History
BUSINESS CONTROLS ANALYST
IBM INDIA PVT LTD.
07.2011 - 04.2012
- Conducted regular audits to ensure compliance with company policies and regulations
- Collaborated with cross-functional teams to implement effective internal controls
- Analyzed data to assess internal control weaknesses and recommend improvements for efficiency
SR. HR EXECUTIVE
UJJIVAN FINANCIAL SERVICE PVT LTD.
07.2009 - 10.2010
- Implemented new performance management system, improving employee engagement and company culture
- Led recruitment efforts resulting in successful onboarding of top talent and reduced turnover
- Conducted training sessions on diversity, inclusion, and employee relations topics
- Resolved complex employee relations issues while ensuring compliance with state and federal laws
ADMIN ASSISTANT
AKSHARA FOUNDATION
09.2005 - 07.2008
- Provided efficient administrative support including scheduling meetings, maintaining files, and managing correspondence
- Handled travel arrangements, expense reports, and office supplies inventory to support daily operations
- Demonstrated strong organizational skills in coordinating events, preparing presentations, and updating databases
- Maintained confidentiality and professionalism while handling sensitive information and dealing with stakeholders
Education
SSLC -
PUC - undefined
SQL - SERVER
Skills
- Calendar management
- Data entry
- Communication
- Organization
- Scheduling
- Customer service
- Microsoft Office
- Problem solving
- Multitasking
- Attention to detail
- Maintaining records
Languages
English
Hindi
Urdu
kannada
Timeline
BUSINESS CONTROLS ANALYST
IBM INDIA PVT LTD.
07.2011 - 04.2012
SR. HR EXECUTIVE
UJJIVAN FINANCIAL SERVICE PVT LTD.
07.2009 - 10.2010
ADMIN ASSISTANT
AKSHARA FOUNDATION
09.2005 - 07.2008
PUC - undefined
SQL - SERVER
SSLC -
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