KOTA PRASHANTH
Hyderabad
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Senior Sales Officer
TITAN COMPANY LIMITED C/o TANISHQ JEWELLERS
07.2011 - Current
- Assisting Team Leader in general operations of store with key focus in Lean, Kanban, Priority Orders, Advance Orders
- Maintained disciplines for visual standards and create visual displays based on given directive with inventory available
- Worked to identify prioritized Customer problems solving root cause of issues.
- Placed orders for Manufacturing Team consistent with quality, quantity and other specification requirements.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
- Monitored and analyzed jewelry sales records and trends to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
- Used Microsoft Office and other software tools to create documents and other communications.
- Received and processed stock into inventory management system.
- Increased Events in store like Stall activity, Childrens and Teachers Day activity
- Responsibility to handle Store Ethics and POSH to maintain healthy ambition
- Focus High Value bills, Focus Average Selling Piece, Upselling and Cross selling
- High light New Collection in Purple Customers
- Increasing Repeat and Loyal customer by 15%
- Ensure supervise Security and HouseKeeping with Discipline manner
- Protected Store assets and merchandise assets by adhering to Company Standards
C.S.A AND FLOOR MANAGER
Planet M Retail Ltd
01.2008 - 09.2010
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Supervise a team of 6 employees and manage day-to-day operations
- Maintain inventory levels and ensure accuracy of store records
- Train and develop staff to meet company standards.
- Store Opening and Closing with EOD
- Send Sale reports Mail and whatsup to ABM
Team Leader and Sales Officer
Killer and Lawman Integrity
05.2004 - 08.2007
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Ability to take accurate phone messages and Deliver messages promptly
- Stock, replenish, and Organize inventory with accuracy and efficiency.
- Manage proper and attractive merchandise display, ensuring strategic placements of products that maximise purchases
- Regular visits to Setup New Stores
Education
Bachelor of Arts - History
Dr Ambedkar Open University
Hyderabad, India06.2017
Skills
- Scheduling and Time-Tracking
- Merchandise Quality Assurance
- Staff Coaching and Training
- Retail Operations
- Implementing Pricing Strategies
- Multitasking and Prioritizing
- Reporting and Performance Analysis
- Proficiency In Ms Office
- Sales Research Experience
- Planning
- Cycle Counts and Audits
- Analyzing Profitability
Timeline
Senior Sales Officer
TITAN COMPANY LIMITED C/o TANISHQ JEWELLERS
07.2011 - Current
C.S.A AND FLOOR MANAGER
Planet M Retail Ltd
01.2008 - 09.2010
Team Leader and Sales Officer
Killer and Lawman Integrity
05.2004 - 08.2007
Bachelor of Arts - History
Dr Ambedkar Open University
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