Summary
Overview
Work History
Education
Skills
Interests
Affiliations
Certification
Languages
Timeline
Generic

Kossi Tsogbe

Lomé

Summary

Result-Focused Experienced Bilingual Human Resources & Administration Manager, and Employment Law Practioner, with work experience in Togo & West African Region; H. Humphrey Alumnus of Michigan State University, School of Human Resources and Labor Relations, Lansing, USA.

Professional administration expert skilled in streamlining office functions and managing daily operations to support business objectives. Recognized for fostering teamwork and achieving results through effective collaboration and adaptability. Demonstrates strong organizational and problem-solving skills, with reliable and flexible approach to changing needs.

Experienced with managing administrative functions and leading teams to ensure smooth operations. Utilizes strategic planning and project management to drive efficiency and support organizational goals. Track record of applying organizational and problem-solving skills to enhance office productivity and create collaborative work environments.

Knowledgeable [Desired Position] with robust background in overseeing administrative operations and implementing efficient processes. Known for optimizing procedures that enhance office productivity and support organizational goals. Proven ability to lead teams and foster collaborative environments, demonstrating skills in project management and strategic planning.

Professional with strong background in administration and leadership, prepared for managerial responsibilities. Known for excellent organizational skills, attention to detail, and ability to streamline operations. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skills include project management, budget oversight, and staff development, combined with reliable and flexible approach to problem-solving.

Organized Administration Manager with [Number] years in supporting employees from onboarding through exit interviews. Promoted employee satisfaction through positive culture change and developed initiatives to increase employee engagement. Increased employee health and satisfaction through [Type] programs.

Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Regional Human Resources & Administration Manager

Pathfinder International
05.2019 - 12.2023
  • Managing expatriation and international mobility in accordance with the labor law in force in the country of employment, leading recruitment processes via UKGpro software for local and expatriate staff in accordance with Pathfinder’s internal policies and procedures, country labor law and regulations, background checks, drafting and managing lease, procurement and employment contracts, as well as amendments to these various types of contract, drafting employee handbooks, overseeing online social & fiscal declarations of personnel payroll for CNSS & OTR, out-of-court settlement of labor disputes, reporting misconduct disclosures to the Global Compliance Team Lead, implementing disciplinary procedures in accordance with Pathfinder International's code of conduct and country labor law and regulations, training and sensitizing employees on Pathfinder’s safeguarding and other policies, employee performance management, performance improvement plan (PIP), incentives, implementation of the NGO's HR policies and procedures, risk management and prevention in procurement and human resources, translation of working documents from English to French and from French to English, active participation and prevention of legal risks in the closing process of the regional AmplifyPF project...
  • Pathfinder International is an American international development NGO, a world leader in sexual and reproductive health and rights.
  • Currently : HR Legal Consultant in Lomé – Togo but also in active search of a vacancy.

Human Resources Director

Dodo Cosmetics
04.2018 - 05.2019
  • Administrative management of national and expatriate staff, monitoring payroll, labor conflicts resolution, coaching employees, compliance with country labor law, initiation and follow-up of disciplinary procedures, management of conflicts and dismissal cases, recruitment and onboarding, management of employment contracts, management of relations with staff representative bodies, staff appraisal and motivation strategy, incentives, compensation and benefits...
  • Dodo Cosmetics industrial group in Lomé - Togo.
  • 2019 - 2021 : Work trips to Ouagadougou to assist with the closure of the PYY1 project at Pathfinder International Burkina Faso, and in accordance with the country's labor law following the resignation of their Country Human Resources Manager.

Administrator (Human Resources and Finance)

Médecins-Sans-Frontières, MSF Intersection de Djibouti
09.2017 - 02.2018
  • Administrative management of the project's national and international staff in accordance with the organization's policies and procedures and Djibouti's legal and regulatory framework (labor code, collective agreements and customs), employee life cycle process management with Homere software from recruitment till the end of the employment relationship, monitoring payroll, performance management, detecting and collecting staff training needs, financial management and monitoring of accounting, budget and bank account monitoring; perfect application of the Djibouti labor code and social security code, prevention and settlement of labor disputes, drafting and management of employment contracts, management of international movements (travel) of expatriate workers for the four (04) MSF sections (MSF France, MSF Switzerland, MSF Holland and MSF Spain) to and from MSF missions in Yemen, visa application and renewal formalities, organization of their accommodation at MSF Djibouti guesthouse and in hotels where applicable, payment of their per diems, management of office, guest house and expat house supplies, management of variable elements of national staff pay; contracting with a lawyer and acting as interface between the lawyer and the country office, payment of supplier invoices, follow-up of e-mails and replies in English or French as appropriate, reporting to superiors.

Consultant in Employment Law, Human Resources Management and Organizational Development

HR AND LAW ADVISERS TOGO
01.2014 - 09.2017
  • Definition and implementation of human resources strategies and policies, recruitment and selection, onboarding process for new hires, advising on the prevention of labor disputes through the proper implementation of country labor code and collective agreements, assistance with the management of labor litigation, workforce planning, organizational diagnostics and change management, social audit, performance management, training needs assessment, development of annual or multi-year training plans, compensation and benefits management,...etc.

Head of Human Resources Department

GATO Shipping & Logistics Group
10.2013 - 12.2013
  • Recruitment, selection, induction and integration of trainees and new recruits, drafting and management of employment contracts, payroll management using GESTRANS software, calculation and payment of social security and tax contributions for staff, drafting of correspondence in English, bilingual translation, management of dismissal files or termination of employment contracts, submission of HR dashboards and monthly reports to the company's Managing Director,...

Internship in Recruitment and Diversity & Inclusion Management

Kelly Services World Headquarters
05.2012 - 06.2012

Consultant in Human Resources Management, Change Management, Labor Law, Compensation and Benefits Management

Aquérburú & Partners
09.2008 - 02.2011
  • Support for the firm during its process of ISO certification.
  • Part-time employment

Human Resources Manager

Ministry of Commerce and Promotion of the Private Sector
08.2008 - 02.2011
  • Administrative management of Human Resources, new civil servants orientation and induction...

Internal consultant in the Human Resources Department

CPAM de l'Allier
07.2007 - 12.2007
  • 6-month “GPEC” assignment / Human Resources Planning (Gestion Prévisionnelle des Emplois et des Compétences), quantitative and qualitative analysis of jobs, identification of departures, succession planning: assessment of future recruitment needs, internal mobility plan, participation in annual performance appraisal; familiarization with the 360 rating,...etc.

Assistant recruitment of engineers, mechanics and technicians

West African Gas Pipelines Company (WAPCO-Ghana)
03.2006 - 03.2006
  • One-month temporary assignment;

Personnel Department, Human Resources Assistant

Société S3G-Togo
02.1996 - 03.1998
  • Application of labour law, administrative management of personnel, management of tax and social security declarations for personnel; management of variable salary components, recruitment, dismissal and retirement;

Education

Master’s Degree - Human Resources Management

Ecole Supérieure de Commerce, ESC Clermont
Clermont - Ferrand, France
01-2008

Graduate Diploma - Public Administration, option : Administration of Labor and Social Laws

School of Administration (ENA -Togo)
Lomé, Togo
12-1995

Associate’s degree - English

Université de Lomé
Togo
06-1992

Baccalauréat diploma - Philosophy & Arts

Lycée de Kpodzi
Kpalimé, Togo
06-1990

Skills

  • Candidate screening and selection process
  • Languages : French : Native Speaker, English, Advanced Level, Certified Translator ;
  • Certificate issued by the American English Institute (AEI), 5 months of intensive training (March-August 2011), University of Oregon, USA ;
  • Computer skills : Excel, Word, Powerpoint, Outlook and Internet ;
  • Hobbies : Sports (jogging and soccer), travel, music;
  • Associative life : Member of Togo-US Alumni Group, the Society for Human Resources Management (SHRM), Michigan State Branch and member of another network of American HR professionals, Kelly Services HR Professionals, USA
  • Documentation and reporting
  • Office management
  • Staff training and development
  • Filing systems
  • Document management
  • Report preparation
  • Employee management
  • Calendar management
  • Human resources management
  • Team building and motivation
  • Meeting coordination
  • Organizational leadership
  • Expense reporting
  • Systems monitoring
  • Budgeting and financial management
  • Process improvements
  • Travel arrangements
  • Internal communication
  • Administrative support
  • Organization and multitasking
  • Office administration
  • Recordkeeping and reporting
  • Budgeting and expense monitoring
  • Technology troubleshooting
  • Developing policies and procedures
  • Business administration
  • Resources allocation
  • Office supervision
  • Customer service management
  • Critical thinking
  • Project planning
  • Documentation and control
  • Process improvement
  • HR support
  • Event planning
  • Relationship building
  • Mail handling
  • Microsoft Office Suite
  • Scheduling
  • Records management
  • Staff management
  • Quickbooks
  • Data management
  • Quality standards
  • Scheduling and calendar management
  • Bookkeeping
  • Training and coaching
  • Event coordination
  • Schedule management
  • Policy and procedure modification
  • Contract negotiations
  • Database administration
  • Performance evaluations
  • Employee onboarding
  • Data retrieval systems
  • Payroll and budgeting
  • Credit and collections
  • Travel coordination
  • Workflow planning
  • Budget administration
  • Contract preparation
  • Payroll control
  • Team collaboration
  • Project management
  • Vendor negotiations
  • Corrective action implementation
  • Account reconciliation
  • Stakeholder management
  • Technical support
  • Employee development
  • Performance improvement
  • Presentation design
  • Expense reports
  • Strategic planning
  • Human resources
  • Proposal writing
  • Policy development
  • Hiring and training
  • Data analysis

Interests

Sports (jogging and soccer), travel, music

Affiliations

Member of Togo-US Alumni Group, the Society for Human Resources Management (SHRM), Michigan State Branch and member of another network of American HR professionals, Kelly Services HR Professionals, USA.

Certification

  • August 2011 - June 2012 : Hubert H. Humphrey Fellowship Program Certificate, jointly awarded by the School of Human Resources & Labor Relations and the Center for Advanced Study in International Development, Michigan State University, East Lansing, USA.
  • January 2012 : American Management Association Certificate, AMA 5-day MBA Program, Course Units : Accounting, Financial Management, Business Strategy, Marketing, Performance Management and Assessment, New York, USA.

Languages

French : Native Speaker, English, Advanced Level, Certified Translator

Timeline

Regional Human Resources & Administration Manager

Pathfinder International
05.2019 - 12.2023

Human Resources Director

Dodo Cosmetics
04.2018 - 05.2019

Administrator (Human Resources and Finance)

Médecins-Sans-Frontières, MSF Intersection de Djibouti
09.2017 - 02.2018

Consultant in Employment Law, Human Resources Management and Organizational Development

HR AND LAW ADVISERS TOGO
01.2014 - 09.2017

Head of Human Resources Department

GATO Shipping & Logistics Group
10.2013 - 12.2013

Internship in Recruitment and Diversity & Inclusion Management

Kelly Services World Headquarters
05.2012 - 06.2012

Consultant in Human Resources Management, Change Management, Labor Law, Compensation and Benefits Management

Aquérburú & Partners
09.2008 - 02.2011

Human Resources Manager

Ministry of Commerce and Promotion of the Private Sector
08.2008 - 02.2011

Internal consultant in the Human Resources Department

CPAM de l'Allier
07.2007 - 12.2007

Assistant recruitment of engineers, mechanics and technicians

West African Gas Pipelines Company (WAPCO-Ghana)
03.2006 - 03.2006

Personnel Department, Human Resources Assistant

Société S3G-Togo
02.1996 - 03.1998

Graduate Diploma - Public Administration, option : Administration of Labor and Social Laws

School of Administration (ENA -Togo)

Associate’s degree - English

Université de Lomé

Baccalauréat diploma - Philosophy & Arts

Lycée de Kpodzi

Master’s Degree - Human Resources Management

Ecole Supérieure de Commerce, ESC Clermont
Kossi Tsogbe