KOMIVI VICTOIRE-BARTHELEMY APEDANOU
Summary
Technical professional with strong background in system administration and IT infrastructure management. Proven ability to enhance system performance and ensure network security through hands-on expertise in server management, network configuration, and troubleshooting. Known for collaborative approach and adaptability to evolving needs, consistently delivering effective solutions. Strong skills in automation, scripting, and virtualization, paired with results-driven mindset.
Overview
8
8
years of professional experience
Work History
Technical and System Administrator
ALIFAT TECHNOLOGIES
11.2019 - Current
- Managed network infrastructure, ensuring optimal performance and security across all systems.
- Implemented and maintained network monitoring tools to detect and resolve issues proactively.
- Developed and executed backup and disaster recovery plans, enhancing data protection protocols.
- Collaborated with cross-functional teams to design scalable network solutions tailored to business needs.
- Trained junior staff on networking principles, fostering knowledge sharing within the team.
- Provided technical support for troubleshooting complex network issues, minimizing downtime for users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Managed system configurations and updates to ensure optimal performance across multiple platforms.
- Administered network security protocols, enhancing data protection and reducing vulnerabilities.
IT Support Engineer
ALIFAT TECHNOLOGIES
11.2019 - Current
- Troubleshot hardware and software issues, ensuring minimal downtime for users.
- Configured and maintained network infrastructure to optimize performance and security.
- Developed training materials to improve team knowledge on IT systems and tools.
- Led initiatives to streamline support processes, increasing efficiency across the department.
- Collaborated with cross-functional teams to implement IT solutions aligned with organizational goals.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
Systems Analyst
ALIFAT TECHNOLOGIES
11.2019 - Current
- Analyzed system requirements to enhance operational efficiency and user satisfaction.
- Collaborated with cross-functional teams to design and implement software solutions.
- Led troubleshooting efforts for complex system issues, streamlining resolution timelines.
- Conducted training sessions for end-users on new system features and updates.
- Managed project timelines and deliverables, ensuring alignment with organizational goals.
Software Developer
ESCAPADE
12.2017 - 10.2019
- Developed and maintained scalable web applications using Java, Python, and JavaScript frameworks.
- Led cross-functional teams in agile development processes to enhance software delivery efficiency.
- Streamlined software development lifecycle through continuous integration and continuous deployment practices.
- Mentored junior developers on best coding practices and design principles to foster team growth.
- Collaborated with stakeholders to gather requirements and translate them into technical specifications.
- Resolved complex software issues by conducting thorough debugging and performance optimization sessions.
Education
Bachelor of Science - Genie Logiciel
DEFITECH
Lomé, Togo07.2017
Management Information Systems
DEFITECH
Lomé, Togo07.2016
Skills
- Active Directory management
- Windows administration
- Problem management
- Service level management
- Backup and recovery
- Network administration
- IT security management
- Operating system deployment
Langues
French
Advanced (C1)
English
Intermediate (B1)
Hobbies and Interests
Musics, Travels, Books, Soccer
Assets
- I possess an excellent ability to adapt to new environments and challenges.
- Rigger-Autonomies-Dynamism-Proactivity- team spirit- work under pressure -Polyvalent
Timeline
Technical and System Administrator
ALIFAT TECHNOLOGIES
11.2019 - Current
IT Support Engineer
ALIFAT TECHNOLOGIES
11.2019 - Current
Systems Analyst
ALIFAT TECHNOLOGIES
11.2019 - Current
Software Developer
ESCAPADE
12.2017 - 10.2019
Bachelor of Science - Genie Logiciel
DEFITECH
Management Information Systems
DEFITECH
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