Kiranmayi Pammi
Hyderabad
Summary
Seasoned Business Analyst offers 10+ years of finance and government industry success. Expert on business and systems requirements, user acceptance testing, and end-user training. Have been able to leverage past lessons to inform future decision-making. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business-analyst-project-manager
Mouri Tech
12.2019 - Current
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated with stakeholders to define project objectives and criteria.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Collaborated with stakeholders to identify business needs and data sources.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Prepared and submitted project invoices for review and approval.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Reported regularly to managers on project budget, progress, and technical problems.
- Facilitated workshops to collect project requirements and user feedback.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Team Member
Bank Of America
05.2011 - 04.2015
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Education
MBA - Financial Accounting And Human Resources
JBITSchool of Management
Hyderabad06.2010
Skills
- Project Management
- Project Planning
- Project tracking
- Cross-Functional Collaboration
- Agile Methodology: Scrum
- Business Analysis
Certification
- CSM -Certified Scrum Master
Timeline
Business-analyst-project-manager
Mouri Tech
12.2019 - Current
Team Member
Bank Of America
05.2011 - 04.2015
MBA - Financial Accounting And Human Resources
JBITSchool of Management
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