A detail-oriented and proactive Machine Learning Data Associate with close to 3 years of experience at Amazon Development Center, specializing in data annotation, transcription, and quality assurance for Alexa AI services. Known for exceptional analytical abilities, strong mentoring skills, and consistent delivery of high-quality outputs aligned with project requirements. Awarded multiple times for outstanding performance and leadership, I bring a growth mindset and a passion for contributing to AI innovation. Seeking opportunities to further leverage my skills in machine learning operations and data-centric roles within dynamic, high-performing teams.
Situation:
In 2024, as an Alexa Data Associate at Amazon Development Center, my focus areas included enhancing Alexa’s automatic speech recognition (ASR) and natural language understanding (NLU) for multiple regions: the United States (US), United Kingdom (UK), Canada (CA), and India (Hindi and EN-IN). I also played a key role in supporting Vesta’s volume flow and mentoring team members to achieve high-quality standards across diverse linguistic requirements.
Behavior:
Support in ASR and NLU Volume Clearing for US, UK, CA, and Hindi (India EN-IN)
In 2024, I contributed significantly to clearing high-volume ASR and NLU tasks across multiple regions, including US, UK, CA, and India. This work involved handling varied accents and linguistic nuances to ensure Alexa could accurately process and understand user commands across these regions. By working through multiple batches, I maintained high accuracy and quality standards to achieve volume targets.
Vesta Volume Flow Contributions
I supported Vesta by contributing to their volume flow clearing process, which involved optimizing data workflows and reducing backlogs. This work helped Vesta maintain timely processing and responsiveness, positively impacting system performance.
SME Responsibilities in Annotation and ASR/NLU for Multiregional Support
As a Subject Matter Expert (SME) in annotation and ASR/NLU for multiple regions, I guided team members across various batches, helping them resolve complex issues and clear doubts in their tasks. My expertise enabled the team to handle region-specific challenges and deliver consistently high-quality results across both annotation and ASR/NLU tasks.
Impact:
ASR and NLU for Multiple Regions: My contributions to high-volume processing for US, UK, CA, and India (Hindi and EN-IN) directly enhanced Alexa’s accuracy in understanding diverse linguistic inputs, improving user experience for customers in these regions.
Vesta Volume Flow: By supporting the efficient clearing of Vesta’s volume flow, I ensured smooth data handling and contributed to operational efficiency and system responsiveness.
SME Contributions: My mentorship helped associates overcome region-specific challenges and consistently meet quality standards. This strengthened team performance, ensuring we achieved our ambitious project goals and maintained accuracy across annotation and ASR/NLU for all supported regions.