KIRAN BHAGATH
BRANCH MANAGER
HYDERABAD
Overview
14
14
years of professional experience
Work History
Branch Manager
ICICI Bank
02.2023 - 06.2023
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Resolved various issues impacting sales management and business operations.
Branch Head
RBL Bank
12.2021 - 02.2023
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maximized employee engagement through regular communication, recognition programs, and team-building activities.
- Managed risk by ensuring adherence to regulatory requirements and internal policies.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Increased overall annual sales by 40% by incorporating several quality process improvements within branch.
- Developed strategic plans for day-to-day financial operations.
Branch Manager
IndusInd Bank
01.2020 - 12.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
Branch Operations Manager,Branch Sales Manager
ICICI Bank
08.2009 - 12.2019
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Implemented service improvements to enhance sales cycle.
- Boosted sales and customer loyalty through incentive programs.
- Launched new training program to boost employee skills and staff retention rate.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Set up and supervised cash shipments.
- Complied with regulatory guidelines and requirements.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Improved branch efficiency by streamlining operations and implementing new processes.
Education
MBA - Banking And Financial Support Services
Manipal University
Bengaluru, India 04.2001 -
Bachelor of Technology - Electrical Engineering
Jawaharlal Nehru Tech University
Hyderabad, India 04.2001 -
Intermediate - MPC
Narayana Jr Collage
Hyderabad 04.2001 -
Skills
Banking
undefinedTimeline
Branch Manager
ICICI Bank
02.2023 - 06.2023
Branch Head
RBL Bank
12.2021 - 02.2023
Branch Manager
IndusInd Bank
01.2020 - 12.2021
Branch Operations Manager,Branch Sales Manager
ICICI Bank
08.2009 - 12.2019
MBA - Banking And Financial Support Services
Manipal University
04.2001 -
Bachelor of Technology - Electrical Engineering
Jawaharlal Nehru Tech University
04.2001 -
Intermediate - MPC
Narayana Jr Collage
04.2001 -
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