Keerthi Puduta
Hyderabad
Summary
To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Dedicated Associate with experience working in fast-paced environments with diverse groups of individuals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Na
Hyderabad
06.2025 - Current
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and returns efficiently using company systems.
Process associate
TCS
Hyderabad
02.2021 - 05.2023
- Worked for logistics domain- NL imports customer alerts and customer services
- Excelled in understanding the life cycle of shipment in logistics industry
- Shared ideas towards process improvements in DHL logistics
- Effective team player in helping process achieve its KPI on a monthly basis
- Worked months adhering to quality and productivity thresholds
- Worked in different shifts to understand and experience process issues and potential improvements.
- Good communication skills and can manage the team
- Company - TCS adibatla, Hyderabad.
Education
Bachelor of commerce -
Sarojini Naidu vanita Maha Vidyalaya
Hyderabad, TG12th commerce -
Kendriya Vidyalaya shivarampally
Hyderabad, TG10th class -
Kendriya Vidyalaya shivarampally
Hyderabad, TGSkills
- Cultural Awareness
- Self-Motivated
- Team building
- Hardworking
- Confident
- Typing speed 35wpm
- Positive attitude
- Eager to explore new opportunities
- Passion to learn and meet challenges
Disclaimer
All the above information provided is true and best of my knowledge and belief.
Hobbies and Interests
- Watching movies and web series
- Listening to music
- Reading books
Languages
- English
- Hindi
- Telugu
Languages
English
First Language
Hindi
Beginner
A1
Telugu
Beginner
A1
Timeline
Customer Service Representative
Na
06.2025 - Current
Process associate
TCS
02.2021 - 05.2023
Bachelor of commerce -
Sarojini Naidu vanita Maha Vidyalaya
12th commerce -
Kendriya Vidyalaya shivarampally
10th class -
Kendriya Vidyalaya shivarampally