Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
CORE COMPETENCIES
Timeline
Generic

Kavya Emandi

Hyderabad

Summary

HR Ops/HR Partner with 5+ years of work experience in the field of Human Resource, Workforce Administration & Customer Service and other HR Ailed/Operations related experience in various Global Organizations.

A highly organized and hard-working individual looking for a responsible career opportunity to fully utilize my knowledge and skills, while making a significant contribution to the success of the company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Human Resources Operations Representative

Wells Fargo
02.2023 - Current

*Achievements/Tasks:

  • Elevate team dynamics through daily supervision, providing guidance and adapt issue resolution, thereby bolstering the overall effectiveness of the team under the support of management.
  • Offering constructive feedback and articulate strategic insights to enhance and implement efficient processes and tools within the operational groups with expertise.
  • Skillfully coordinated a team of 50 individuals, promoting smooth collaboration and maximizing overall productivity.
  • Performing or guiding others through a strategic process that demands meticulous planning, thorough evaluation and interpretation.
  • Expertly navigated high-volume operations, guiding a dedicated team to achieve seamless and efficient outcomes.
  • Responsible for delivering sophisticated training sessions & offer advanced technical guidance to empower less experienced team members.
  • Adhering to guidance and receiving directives from organizational leaders to ensure that we achieve our goals.
  • Act as a helpful source for other departments, providing support on transaction details, documentation & company policies.

Senior HR Operations Processor

Wells Fargo
05.2021 - 01.2023

*Achievements/Tasks:


• Data sources and cycles worker information in the HR system. Experience in HR shared services (HRSS) and HR Ticketing System(Service Now/Workday).
• Maintaining payroll information in support of internal reports, payroll preparation and distribution using Workday, PeopleSoft and other online portals.
• Perform effective formal/Informal coaching and mentorship to various associates & peers in an impactful, collaborative and consultative manner.
• Following standard operations and controls, and determine compliance with policy/law a recommend corrective actions.
• Proficiency in utilizing the company's HRSS systems to enter, manage and monitor pertinent HR Related information.
• Communicating with Employees to determine questions and issues in regards to different spaces of human assets as Compensation, Payroll, Recruitment, Staff Management, Benefits, Leave Management, Learning & Development etc

Senior Associate Operations, (HR)

Amazon
06.2020 - 05.2021

*Achievements/Tasks:
• Entering new hire information in HRIS and HR Ticketing tools (Salesforce) to record employee terminations, process employee changes and updates.
• Assisted management in determining training needs and finding the best of solution's to meet those needs.
• Assisted Employees with Benefits administration, Leave reporting, workers compensation, payroll and other HR assets across the regions of US, UK & South Africa.
• Build and maintain successful partnerships with the respective HR services., payroll teams, program stakeholders and key business sponsors across global HR services to remain up to date on their changes and business strategies.
• Create reports and present trends, high lighting wins and opportunities to improve to senior leadership on employee with Employee Contact Center (ERC).

Senior Officer (Backend Ops)

ICICI Bank Limited
01.2019 - 06.2020

*Achievements/Tasks:
• Performing transactional workflows relevant to the operations of the functional area with high level of accuracy and efficiency.
• Maintaining & updating record databases, ensuring completeness, accuracy and confidentiality of records in accordance with information, communication and document control policies and security protocols.
• Handling service requests of wealth , private, privilege banking customers and stakeholders with utmost quality.
• Extensive due diligence investigations using public and private database in accordance with Anti-Money Laundering (AML).
• Ensuring final reports are comprehensive, compliant and suitable for use in the client on-boarding decision-making processes.
• Hands-on experience on - Finacle 10X Version-Icore and FCRM 10X Versions and other finance systems.

Process Associate

Tech Mahindra
05.2017 - 06.2018

Achievements/Tasks:
• Resolving customer queries with appropriate and timely solutions.
• Handling internet ,LAN, Networking and domain infrastructure environment issues.
• Assess and resolve nonstandard and standard issues by applying knowledge of processes and related systems and resolving them.
• Execute repeatable core business processes and/or technical transactions with a focus on efficiency.

Education

MBA - Human Resources Development

NMIMS
Mumbai, India
06.2022

PG Diploma in Banking Operations -

IFBI - Institute of Finance, Banking & Insurane
Visakhapatnam, India
12.2019

Bachelor of Science -

St. Joseph's College For Women (A)
Visakhapatnam, India
05.2017

Skills

Workday, MyTime, Peoplesoft, Onboarding, Offboarding, People Operations, ServiceNow, Salesforce, Database Management, Recruitment, Customer Management, Stakeholder Management, Compliance Monitoring, HR Policies & Programs, Screening, Payroll/Compensation, CASA Account Servicing, Anti-Money Laundering,

Accomplishments

    *Best Performer for Q3 (11/2021 - 12/2021)

    -Amazon


    *Best Employee of the month Award(09/2019 - 10/2019)

    -ICICI Bank Ltd.


    *Best Performer of the month(01/2018 - 02/2018)

    -Tech Mahindra

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Certification

  • Workday HR & Payroll Systems Certified (08/2020 - 08/2020)
  • HR Management and Analytics from Amity Future Academy (04/2020 - 05/2020)
  • NISM(National Institute Of Securities Markets) (07/2018 - 07/2018)
  • Conflict Management and Negotiation Skills Conducted by Skill Development AP Govt. (11/2016 - 04/2017) (11/2016 - 04/2017)
  • Certification in IT DTP from Dr. Reddy’s Foundation (07/2015 - 09/2015)

CORE COMPETENCIES

  • Communication Skills
  • Problem-Solving
  • Team Player
  • Adaptable
  • Quick Learner
  • Resilience
  • Management Skills
  • Leadership skills


Timeline

Lead Human Resources Operations Representative

Wells Fargo
02.2023 - Current

Senior HR Operations Processor

Wells Fargo
05.2021 - 01.2023

Senior Associate Operations, (HR)

Amazon
06.2020 - 05.2021

Senior Officer (Backend Ops)

ICICI Bank Limited
01.2019 - 06.2020

Process Associate

Tech Mahindra
05.2017 - 06.2018

MBA - Human Resources Development

NMIMS

PG Diploma in Banking Operations -

IFBI - Institute of Finance, Banking & Insurane

Bachelor of Science -

St. Joseph's College For Women (A)
Kavya Emandi