Summary
Overview
Work History
Education
Skills
Certification
Appreciation And Accomplishments
Internship
Timeline
Generic

Karan Rathod

Senior Analyst
Hyderabad

Summary

Experienced professional in knowledge management and platform innovation with over 4 years at Deloitte and 3 years at Samsung in Sales. Skilled in the knowledge management lifecycle, data analysis, enterprise search optimization, market research, content management, curation, reporting, platform queries, automation, Tableau reporting, content processing and harvesting, and employee training. Proven success in planning and executing the introduction of a new platform for knowledge exchange, including testing, bug identification, and solution implementation.

Overview

9
9
years of professional experience
2021
2021
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Senior Analyst | Knowledge Services

Deloitte
06.2021 - Current
  • Company Overview: Deloitte Products - Assets, Quals, Deloitte People Network, Knowledge Exchange Search and Enterprise Search
  • Enhancing content visibility by ensuring relevant information appears across diverse knowledge exchange platforms. Curating relevant documents and managing curated results to continuously improve user search experiences. Developed automated power query-based filter tool to narrow down the reports featuring latest contents, WINs and other materials widely utilized by multiple content teams.
  • Led end-to-end document review, stakeholder connects, and post maintenance of collections while ensuring 100% freshness.
  • Established and onboarded new members to the Curation team and collections, a team comprising subject matter experts and users from member firms, global functions, industries, and service lines, dedicated to enhancing the domain experience.
  • Create monthly dashboards for the leadership by collecting data from multiple internal sources and analyzing using MS Excel.
  • Deloitte Products - Assets, Quals, Deloitte People Network, Knowledge Exchange Search and Enterprise Search

Sales Expert

Samsung India
11.2016 - 08.2019
  • Manage customer requests and provide them with the best in market devices manufactured by Samsung including phone, tablets, and accessories.
  • Maintaining inventory and ensuring the operations of the store are smooth.
  • Getting trainings on new devices and reporting daily sales and targets achieved with the reporting manager.
  • Assisting new members with the product knowledge for smooth onboarding.

Intern

Tata Telecommunication
04.2018 - 06.2018
  • Expanding the Network to promote Tata products for communications including WAN, LAN and speed dials.
  • Understanding the WFH Setup market and sales promotion strategies of Tata products in detail.
  • Marketing of the company in different social media i.e., Instagram, Facebook etc.

Education

MBA - Marketing

Indira Group of Institutes (IGI)

Bachelor of Commerce (B.com) - undefined

BYK College of Commerce

Skills

  • Product management
  • Content management and Curation
  • Data Analysis
  • Stakeholder Management
  • Team Management
  • Requirement Gathering & Solicitation
  • Project Management

Certification

Advanced Excel: Beginner to advance from Udemy.

Appreciation And Accomplishments

  • Recognized with spot and applause awards multiple times for Stakeholder and project management.
  • Ownership of improving the current processes within collection and lead the effort of automating all the usage reports which are widely consumed by our end customers.
  • Testing and onboarding of Power Query across multiples teams, to streamline the content review process.
  • Instrumental in project management and enhancing the quality projects allocation tracker. I learnt new skills, processes and connected with other team members and incorporated the same in these projects owing to which we were able to save time and reduce recurring manual effort.

Internship

Tata Telecommunication, 04/01/18, 06/01/18, Expanding the Network to promote Tata products for communications including WAN, LAN and speed dials., Understanding the WFH Setup market and sales promotion strategies of Tata products in detail., Marketing of the company in different social media i.e., Instagram, Facebook etc.

Timeline

Senior Analyst | Knowledge Services

Deloitte
06.2021 - Current

Intern

Tata Telecommunication
04.2018 - 06.2018

Sales Expert

Samsung India
11.2016 - 08.2019

Bachelor of Commerce (B.com) - undefined

BYK College of Commerce

MBA - Marketing

Indira Group of Institutes (IGI)

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Karan RathodSenior Analyst