Assistant Training Manager with 11 months of experience in RBL Bank and overall experience of 8.3 years. with Top notch abilities in people & Performance management.
Overview
10
10
years of professional experience
Work History
Assistant Training Manager
RBL Bank
10.2024 - Current
Providing training on Indian Economy and Financial services in INDIA.
Enhanced employee performance by developing and implementing comprehensive training programs to clearly understand about the product dealing with.
Developed customized training materials and resources to address specific skill gaps within the organization.
Implemented a train-the-trainer model that empowered team leaders to conduct ongoing internal skill-building sessions.
Deputy Manager- 1
ICICI Bank
02.2022 - 10.2024
Handling Training batches on core products such as NRI banking, Risk and compliance and credit card settlements
Conducting huddles to percolate day to day banking updates and handling mails.
Conducted nearly 700 audits annually to keep store presentable and functional.
Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity
Mentored junior staff members on best practices for project management and team collaboration skills, fostering supportive work environment.
Assist in the development and implementation of a Centralized KYC/AML ownership protocol.
Co-coordinating with Compliance teams for escalation on negative findings
Operations representative
WIPRO Technologies (RAK BANK)
01.2020 - 08.2021
Part of EFT Investigation- Electronic Fund Transfer
Monitoring and providing required information through SWIFT messages in EFT.
Improved operational efficiency by streamlining processes and implementing new systems.
Associate
IGT Solutions
01.2016 - 09.2019
Collaborated cross-functionally to develop new products, leading to expanded product portfolio for company.
Championed culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
Optimized departmental processes with implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
B.tech - Aeronautical Engineering
PRIT
06.2014
Skills
Had experience s trainer, Mentor
High on execution: Ability to thrive and succeed under Pressure
Goal oriented approach with focus on meeting,exceeding management expectations
Successful at training & mentoring employees to promote culture of collaboration and continuous improvement
E-learning development
Compliance
Multitasking
Team collaboration
Effective communication
Languages
English
Advanced (C1)
Timeline
Assistant Training Manager
RBL Bank
10.2024 - Current
Deputy Manager- 1
ICICI Bank
02.2022 - 10.2024
Operations representative
WIPRO Technologies (RAK BANK)
01.2020 - 08.2021
Associate
IGT Solutions
01.2016 - 09.2019
B.tech - Aeronautical Engineering
PRIT
Personal Information
Date of Birth: 08/09/92
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I Hereby declare the particulars of Information & Facts stated above are true & correct to the best of my Knowledge &belief.