Organized and dependable Import & Export Documentation,Operations & Customer Service with 03+ years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
4
4
years of professional experience
Work History
Sr. Executive - Customer Service - Import/Sr.Executive - Customer Service - Import/Sr. Executive - Freight Forwarding - Import/Export Documentation Executive
JASSPER SHIPPING
06.2024 - Current
Acquired comprehensive skills and knowledge in various operational departments.
Currently leading initiatives within the Freight Forwarding department, focusing on import and export operations and documentation and customer service.
Coordinating and following up and Ensuring that all required documentation, such as shipping manifests, customs forms, and export/import documents, are completed accurately and submitted on time to comply with regulatory requirements.
Coordinating with the Liner, CHA and transporter on Cargo movement via various modes such as trucks, ships, planes, or trains. This involves scheduling shipments, arranging for carriers, and tracking the movement of goods.
Coordinating and following up with customer for pricing request and approvals.
Collecting Customer data from various Sources, identify potential clients, understand their needs, and pitching our services.
Building and maintaining strong relationships with clients by understanding their requirements, addressing concerns, and providing excellent service.
Resolving any issues or disruptions that may arise during the transportation or Custom Clearance, by implementing contingency plans and finding alternative solutions.
Proficiency in preparing and reviewing documents such as commercial invoices, packing lists, bill of lading, certificates of origin.