Kaibalya Kumar Sahu
Fraud Risk Analyst
Hyderabad
Summary
Detail-oriented Risk Analyst with three years of experience in identifying and analyzing potential risks affecting the success of investment and commercial banks. Recognized for a methodical approach to projecting potential losses and providing strategic recommendations to mitigate risk through diversification and currency exchanges. Strong quantitative and critical thinking skills, along with foundational knowledge of SQL and Python, enhance the ability to deliver data-driven insights. Committed to fostering a proactive risk management culture that supports organizational goals and drives financial stability.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Risk Analyst
Amazon
01.2025 - Current
- Analyzed risk data to identify potential vulnerabilities, enhancing decision-making processes and improving overall risk management strategies.
- Collaborated with cross-functional teams to implement risk mitigation strategies, ensuring compliance with industry regulations and standards.
- Conducted comprehensive audits of existing risk management processes, identifying areas for improvement and increasing operational efficiency.
- Stakeholder Management: Managed communications and expectations among diverse stakeholders (buyers, sellers, internal teams) to align on process improvements and risk mitigation strategies.
- Process Improvement: Identified systemic defects, streamlined Standard Operating Procedures (SOPs), and implemented enhancements to create a safer Amazon ecosystem and improve operational efficiency.
- Risk Mitigation: Proactively identified and mitigated fraud and payment risks, safeguarding the company, buyers, and sellers.
- Customer Experience Enhancement: Led initiatives to reduce customer contacts and repeat issues by improving processes that ensure First Contact Resolution (FCR).
- Project Leadership: Currently leading a high-impact project aimed at reducing double-digit customer contact rates to single digits through targeted process re-engineering.
Investigation Specialist
Amazon
10.2022 - 01.2025
- Resolved complex seller account issues, advising on best practices to build revenue, reduce losses, and ensure compliance for a safe and reliable marketplace.
- Led the SPSAT advocate project for IN/UK marketplaces, improving team quality scores by 15% (from 67% to 82%) through targeted coaching and feedback sessions.
- Mentored and guided peers to enhance their compliance knowledge and problem-solving skills.
- Recognized as a two-time "Star Player" award winner for consistently demonstrating leadership principles and high performance standards.
Business Development Associate
BYJU'S
12.2020 - 03.2021
- Conducted market research to identify growth opportunities, resulting in targeted strategies that increased client engagement.
- Developed and maintained relationships with potential clients, enhancing brand visibility and positioning in competitive markets.
- Collaborated with cross-functional teams to streamline the sales process, improving lead conversion rates through effective communication.
Education
Bachelor Of Technology -
Indira Gandhi Institute Of Technology
Sarang07.2019
Skills
Risk analysis
Stakeholder management
Process improvement
Fraud prevention
Customer experience
Relationship management
Coaching and mentoring
Microsoft outlook, word, and Excel
Interests
Sports, Cooking, Reading Mythological Stories, Martial Arts
Hobbies
Cooking
Gardening
Watching Movies
Timeline
Risk Analyst
Amazon
01.2025 - Current
Investigation Specialist
Amazon
10.2022 - 01.2025
Business Development Associate
BYJU'S
12.2020 - 03.2021
Bachelor Of Technology -
Indira Gandhi Institute Of Technology