Jayasimha Reddy Pedamalli

• Analyzed business requirements, translating them into customized solutions using the Salesforce platform.

• Implemented Salesforce solutions adhering to platform best practices, including custom platform development (Apex, Visualforce, Lightning Components, Web Services, and API), integrations with back-office systems, and complex data migrations.

• Automated business processes using Salesforce tools such as Flows, Workflows, Formulas, Assignment Rules, and email Alerts.

• Provided expertise and recommendations on when to use configuration vs. code vs off-the-shelf products.

• Provided application support by analyzing defects, replicating/fixing defects, and providing root cause analysis.

• Participated in peer code reviews and unit testing, ensuring code quality and adherence to best practices.

• Assisted with each release cycle to implement and deploy new/updated applications and code.

• Communicated effectively with cross-functional teams, including business teams, product teams, global IT Apps teams, consultants, and vendors.

• Delivered front-end and back-end architecture and functionality by translating development requirements into customized Salesforce solutions.

• Improved data quality by implementing validation rules and customizing page layouts in Salesforce.

• Automated processes using Apex triggers and classes, reducing manual data entry for the sales team.

• Troubleshot and resolved functional and performance-related issues on the Salesforce platform.

• Participated in development workstreams, from design through testing and deployment.

• Collaborated with project leadership to estimate work effort and set realistic development schedules.

• Gathered and defined customer requirements to develop clear specifications for project plans, ensuring alignment with business objectives.

• Participated in architecture design and implementation of back-end features using Kotlin and Typescript, contributing to the overall scalability of the platform.

• Analyzed proposed technical solutions based on customer requirements, providing recommendations that improved system performance and usability.

• Collaborated with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions on time.

• Played a key role in troubleshooting and debugging complex issues, reducing downtime and ensuring seamless user experiences.

• Worked on large-scale Salesforce development projects, integrating data from other systems/repositories.

• Developed Salesforce Lightning applications using Lightning Components, Controllers, and Events, incorporating custom CSS for enhanced user experience.

• Built complex data models within Salesforce by collaborating with various teams to understand business requirements and implement end-to-end solutions.

• Implemented Service Cloud features, including Service Console, Customer Portal, Communities, Case Feed, Knowledge Base, and Entitlements.

• Administered, configured, and maintained the Salesforce.com application, including managing user profiles, roles, and permission sets.

• Performed regular data management tasks, including data imports, data cleanup, and deduplication using tools like Data Loader.

• Created and maintained complex reports and dashboards to provide actionable insights to various business units.

• Implemented and managed Salesforce security settings, including field-level security, sharing rules, and organization-wide defaults.

• Developed and maintained workflow rules, validation rules, and approval processes to automate and enforce business processes.

• Developed APEX Classes, Controller Classes, and APEX Triggers to address various functional needs and implemented business logic per requirements.

• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.