Increased auto-approval KYC rates of users during onboarding through eDB apps(Trulio, DataZoo) by 30%.
Worked closely with a scrum team on 35 member team(12 BE,10 FE , 5 UX, 8 DB) and successfully delivered the app with in stipulated deadlines by forming strong relations with all business &tech stakeholders
Designed user experience along with UX, FE & business team for seamless user onboarding &KYC verification
Developed an e-wallet feature that is PCI-DSS by integration of thrid-party payment vendor Modulr
Program Manager
Zensar Technologies
02.2023 - 05.2024
Led pricing transformation for a B2B cybersecurity SaaS firm by shifting from flat-tier to value-based pricing, driving a projected 18% uplift in expansion MRR.
Conducted competitive benchmarking and WTP analysis using product telemetry and customer interviews to redesign modular pricing tiers.
Built financial impact models (Python + Excel) to simulate scenarios across CAC payback, gross margins& NRR.
Developed a deal desk discounting playbook and partner margin framework to improve price realization.
Delivered a Power BI pricing dashboard to monitor discount trends, ARR impact, and gross margin by module.
Associate Product Manager
Zensar Technologies
07.2021 - 01.2023
Worked on feature enhancements and two new business expansion of an US Mobile Insurance CRM App .
Perform feature prioritization through business analysis & ROI assessment of backlog features.
Shipped a new feature “Tax on Deductible” to app which can add potential $200K annual revenue.
Prioritized bugs and tech debt in collaboration with Product Owners across 6 PI events as per SAFe frameworks.
Reduced Mean time to resolution (MTTR) of bugs by 30% via effective prioritization & real-time collaboration.
Built a vendor tracking functionality that improved operational efficiency and saved processing time of agent.
Founding Member-Product Management Guild
Zensar Technologies
07.2022 - 12.2022
Designed eLearning L0 Product Owner Certification learning program for new product enthusiasts in the firm
Published 20 Case Studies on product management across the verticals&creating10 Learning Artifacts
Conducted 6 Knowledge sessions on user experience, user retentions, product metrics & latest PM trends
Intern
Niyo Global
07.2020 - 08.2020
Improve UX for fraud analyst by re-designing UI of an Anti-Money Laundering(AML) web portal
Designed user workflows of analyst for investigation process of customer profile for an AML alert
Intern
Ersnt & Young
04.2020 - 06.2020
Conducted detailed comparative market study on the available enterprise asset tracking technologies.
Performed a business cost-benefit analysis of the product features and calculated ROI of these solutions.
Estimated the level of automation in finance teams of top 30 Indian firms by using global finance standards
Benchmarked cross-functional processes of the finance teams by including RPA, workflow technologies
Assistant Manager- Corporate Strategy
Amplus Solar
01.2017 - 10.2017
Managed portfolio of 300 MW+ projects, monitored organization wide performance by various reports.
Prepared financial models and worked on the valuations for equity investments, debt raising activities.
Collaborated with debt financing team to secure $50 million funding for 100 MW+ renewable projects.
Collaborated with tech engineering team in finalizing design of official website along with business teams.
Worked with marketing team to implement a new twitter campaign that resulted in 40% rise in followers.
Assistant Manager-Actuarial&Product Team
Care Health Insurance
12.2015 - 10.2016
Assisted senior team members in designing customized group health products for corporate employees
Extracted useful data by analyzing customer claims using SAS to provide business inputs to strategy team
Participated in product conceptualization and market pricing of a new Micro Health Insurance product
Worked for product design, pricing, filing of revised health product to regulator IRDA and got approved
Gave business proposals for 100+ clients, worked closely with colleagues to close deals for 20 out of them
Collaborated with business owners to scope required deliverables and created a for delivery of requirements
Education
MBA - Finance,Strategy&IT
FMS Delhi
04-2021
B.Tech+M.Tech - Mechanical Engineering
IIT Kharagpur
04-2015
Skills
Product Management
Business Strategy
Agile Software Development
Financial Modelling
Data Analysis
Market Research
Competitor Analysis
Awards & Recognitions
Certified in "AI for Everyone" by DeepLearning.AI – with focus on AI strategy, business applications, and ethical considerations.
Microsoft Certified: Azure AI Fundamentals – covering ML models, cognitive services, and responsible AI practices.
Awarded the designation of Certified Scrum Product Owner(CSPO) from official Scrum Alliance
Certified in “Product Management Foundation” 6 week program conducted by Stack Route, NIIT
Certified in Enterprise design thinking practitioner badge issued by IBM after completing the e-module
Certified in “Product Analytics Micro-Certification” of Mix-Panel offered by Product School
Certified in “Digital Product Management”, an online course offered by Darden Business School